Quality Engineer II

Description

The company is a vehicle service equipment group within a large diversified manufacturer, with operations worldwide and manufacturing sites in the U.S., Europe and Asia. This role sits within Warn Automotive, one of its tier-one automotive brands.

You will work with limited supervision and apply quality engineering principles across a range of assignments. You will provide Quality Engineering and Six Sigma support to assigned Warn Automotive processes, working with manufacturing and quality assurance staff to define problems and choose solution approaches. You will build training material on techniques such as Design of Experiments and Statistical Process Control and deliver it to small and large groups. You may also be asked to train others on all elements of TQC.

Preferred qualifications are marked as such below.

Responsibilities

• Plan and finish assigned tasks on time, adjusting when priorities, resources or team needs change, and help teammates when needed.
• Monitor, review and update Control Plans, PFMEAs and related documents.
• Track quality data statistically in your areas and use problem-solving methods to fix quality issues as they appear.
• Build and improve the measurement systems production staff use, and run Gauge R&R studies when needed.
• Act as Warn Automotive's contact with customer quality representatives.
• Drive timely closure of customer quality issues, including QRs, 8Ds, certified stock and alerts.
• Review warranty returns in your areas, analyse them, and build and carry out plans to reduce or remove the causes of warranty failures.
• Make sure customer requirements are met across all assigned value streams and the Quality Management System (QMS).
• Run the Material Review Board (MRB) for your areas.
• Track KPIs against targets and build and carry out improvement plans with the Quality Manager or their delegate.
• Manage corrective actions and quality projects that involve manufacturing areas or the QMS. You may run several large projects at once.
• Design and build inspection processes and written procedures. Summarise and record inspection results, including internal audits.
• Take part in team meetings, value stream reviews, system reviews, safety meetings and problem-solving discussions with Warn Automotive leaders and team members to sharpen department strategies on quality and safety goals.
• Train team members on processes and procedures and follow up to support their professional development.
• Complete special projects and other assigned duties that support team, department and company goals, taking ownership of measurable results.
• Provide ongoing quality engineering support for existing production lines and help cut scrap rates.
• Support new program launches, including the production part approval process (PPAP), and handle technical details with customer project engineers.
• Support the QMS, including internal audits and document control.
• Help the company prepare for internal and external quality audits. You may help the Quality Manager write the annual audit plan, train internal auditors, report results and support audits.
• Oversee controlled documents in your areas and the QMS, doing a final review of changes to procedures, work instructions, forms, master lists and related documents to confirm quality certification requirements are met.
• Develop and present training in statistical and process improvement methods to adult learners.
• Solve problems alone or in a group, and lead problem-solving work when needed.
• Work with suppliers and supplier quality staff on project design and development and on corrective actions.

Requirements

• A Bachelor of Science in Engineering, Mathematics or Statistics, or a CQE certification (or equivalent), plus five years of experience in a quality environment.
• Four to eight years of professional quality experience, with project leadership required.
• Preferred: four or more years in a high-volume manufacturing environment.
• Preferred: experience training in a classroom or seminar setting.
• Working knowledge of auditing techniques is required. Working knowledge of FMEA is preferred.
• Ability to work effectively in a matrix and team setting.
• Strong written and spoken communication skills, able to explain information clearly to colleagues and customers one-on-one or in groups, and to deliver excellent work and customer service.
• Ability to read and understand written work instructions and procedures in English, prints, specifications, diagrams, and gauges, measuring devices and inspection tools.
• Strong interpersonal and conflict resolution skills. You stay calm, rational and respectful under pressure from work demands, tight timelines, heavy production targets and unexpected quality issues, and when people are anxious, frustrated, angry or confused.
• Strong technical, troubleshooting, problem-solving, research, organisational and analytical skills. You can set priorities, meet deadlines and handle several tasks while staying flexible as priorities and deadlines shift.
• Sound decisions and close attention to detail in organising, planning, workflow and project priorities, so tasks are done efficiently and accurately.
• Ethical and self-motivated, able to work independently with limited direction and also cooperate in a team, consistently showing collaborative, respectful and productive habits.

Conditions

The role includes the essential functions listed above, reasonable accommodations are available for people with disabilities, and duties may change or be added over time.

Equal opportunity statement: the company values diversity and welcomes applicants from all backgrounds.

Benefits

• Medical, dental and vision cover from day one.
• Fertility treatment coverage.
• 10 paid holidays, plus vacation and sick time.
• 401(k) with employer matching, profit sharing and annual contributions.
• Bonus plans.
• Paid parental leave.
• Employee assistance programs.
• Employee discount programs.
• Career growth, including onsite training and tuition reimbursement.