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ServiceNow

Sr Staff Inbound Product Manager

  • Hybrid
  • 6+ years

Salary

$190,900 - 334,100/ year

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Description

You will lead product strategy for developer experience, the developer ecosystem and AI skills for the Lux Framework.

The role calls for hands-on technical depth, the ability to influence across teams, and a talent for building a developer community around AI capabilities.

You will push adoption, guide where the platform goes next, and speak for developers across the company.

Responsibilities

  • Shape the developer journey for Lux, from first setup to advanced use.
  • Set the ecosystem vision by deciding which tools, experiences and skills would make Lux essential to developers.
  • Write the principles, guidelines and standards that govern how AI skills are developed.
  • Find friction that slows developers down and clear it away.
  • Bring developer feedback to decision makers on every team.
  • Set the strategic AI skills portfolio for Lux and rank the work by developer need and market opportunity.
  • Own the evaluation framework and quality bar for every AI skill.
  • Work with Engineering and Research so skills are fast, dependable and easy for developers to use.
  • Define how skills are created, tested and improved.
  • Lead work across Product, Engineering, Research, Design and go-to-market teams.
  • Align teams on developer experience priorities and dates.
  • Raise blockers and push for developer needs with leadership.
  • Shape the roadmap to speed iteration and time to market.
  • Build trust with engineers through deep product knowledge.
  • Represent Lux to developers in person and online by planning podcasts, webinars, demos, workshops and conferences.
  • Build relationships in developer communities and find advocates and influencers to work with.
  • Produce content that developers find useful.
  • Run feedback loops and turn developer insights into product direction.
  • Own the developer-focused go-to-market plan for new Lux features and AI skills.
  • Work with sales, marketing and customer success to grow adoption and expansion.
  • Set success metrics and KPIs for developer experience work.
  • Push for lean execution and quick iteration, with loops that validate features fast.
  • Stay hands-on with Lux, AI models and developer workflows.
  • Push Engineering and Research toward goals that are ambitious but reachable.
  • Track emerging trends in AI-assisted development.
  • Weigh developer needs, technical limits and business priorities when making trade-offs.
  • Speak for the company on how AI developer tools are changing.

Requirements

  • You have used AI in your work, or thought carefully about how to fit it into processes, decisions or problem solving. This can include AI tools, workflow automation, reading AI-driven insights, or judging AI's effect on your function or industry.
  • 12+ years of software product management, with developer-facing products or ecosystems.
  • A hands-on software development background.
  • Deep knowledge of developer tools, APIs, IDEs, developer platforms or similar categories.
  • A record of shipping several products developers love.
  • Experience with AI or ML products.
  • Cross-functional leadership that gets results through influence.
  • Strong communication and evangelism skills, with comfort presenting to developers and executives alike.
  • Strong prioritization and the discipline to focus on high-impact work.
  • Experience gathering product requirements and turning them into a roadmap.
  • Real curiosity about customers and a history of building relationships and delivering customer-focused solutions.
  • Experience driving solution development from the big picture.
  • Ability to lead a team and coach people at more junior levels.
  • FD21

Conditions

Base pay for this location is $190,900 - $334,100, plus equity where applicable, variable or incentive pay and benefits.

Sales positions generally offer a competitive On Target Earnings incentive structure.

The base pay shown is a guideline. Total pay depends on qualifications, skill level, competencies and work location, and compensation depends on the geographic location of the role and may change.

The company approaches work with flexibility and trust. Your work persona (flexible, remote or required in office) is assigned based on the nature of your work and your work location.

To confirm work persona eligibility, the company may measure the distance between your primary residence and the nearest office using a third-party service.

Benefits

  • Health plans, including flexible spending accounts.
  • 401(k) plan with company match, ESPP and matching donations.
  • Flexible time away plan and family leave programs.

Where you’d work

Part of the week in the office

You can work from

  • United States

About the company

ServiceNow

  • Industry: SaaS

Office in United States

Also hiring in San Diego, United States, United Kingdom, Mountain View, United States and 15 more places

72 of their 224 open roles are remote

Your chances

Worth a look before you spend an evening tailoring a CV for it.

  • 21 checks run
  • 3 red flags

Still hiring?

14 checks

1 red flag

How crowded?

7 checks

2 red flags

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  • Must-haves
Details13 facts · Role, Location, Compensation, Employment, Company
Seniority
Staff
Type
Full-time
Equity
Equity offered
Industry
SaaS
Specialty
Product Manager
Region
United States
Show 7 more factsShow less

Role

Category
Product & Project
Specialty
Product Manager
Seniority
Staff
Experience
12+ years

Location

Work model
Hybrid
Region
United States
Office
  • United States
Remote from
  • United States

Compensation

Salary
$190,900 - 334,100 / year
Pay period
Annual
Equity
Equity offered

Employment

Type
Full-time

Company

Industry
SaaS

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