Sr Community Developer - For Honor

Description

This senior role leads the company's global community strategy, aiming to keep players engaged both within the games and beyond them.

You will build and grow worldwide communities around the company's games, with strong skills in player communication, improving games based on feedback, and maintaining proven practices.

You will act as a key strategic partner, pursuing global growth by working with stakeholders across departments and running global plans with a distributed international team that earns players' trust. You will also advise peers and cross-functional colleagues on joint planning and high-quality delivery. The role is embedded with lead development studios.

The company is a global game developer with teams around the world making original games and several well-known franchises.

Responsibilities

• Build and carry out community strategy using a range of content approaches that support production goals and complement the marketing plan.
• Align communication, activities and initiatives with several global departments so messaging stays consistent.
• Work with community managers, cross-functional teams and partners to produce content for players, such as blogs, podcasts, interviews and infographics.
• Serve as one of the official spokespeople for the assigned brands and organise community events, such as fan studio visits, developer Q&As and tournaments.
• Work with the portfolio's social media manager to set and report on content KPIs that show the results and return of community programs.
• Support internal and external milestones, including betas and launches, to meet KPIs and champion the player experience.
• Represent player needs within production and publishing teams, shaping development and messaging decisions in players' and the business's interest.
• Gather player feedback and share insights with production and publishing teams to improve the game experience, boost retention and sharpen messaging and marketing moments.
• Work with live teams on post-launch communication and set expectations about patch content, status and delivery.
• Produce internal reports on community feedback, activity and expectations.
• Act as the subject matter expert for the project and the wider global community team, and mentor community managers and peers.
• Make efficient, strategic decisions with limited resources, keeping return on investment in mind.
• Define best practices, share them with the wider community team, and lead cross-functional initiatives that support department goals and key results.
• Spot and act on opportunities for collaboration between teams.

Requirements

• Knowledge of For Honor or fighting and PvP melee games, and their competitive communities.
• Extensive experience running online communities and leading strategic community plans or programs with proven results.
• Extensive video game industry experience, ideally with live-service or competitive multiplayer games on several platforms.
• Solid understanding of social and community platforms, including Steam, Reddit, Discord, X, Instagram, Facebook, YouTube and Twitch, and how each community behaves.
• Experience in a demanding production setting with many deadlines, goals and stakeholders.
• A proven record of working with development teams to sort, prioritise and deliver player feedback.
• Sound judgment in sensitive communications and the ability to keep the trust of a demanding core audience.
• A data-driven approach: you can define KPIs, interpret performance data and turn it into decisions.
• Fluency in French and English.
• A strong plus: experience in social media marketing.
• A strong plus: experience supporting esports, tournaments or content creator programs.

Conditions

International travel may be required.

The company values diverse perspectives and welcomes applicants from all backgrounds.