Solutions Engineer - Netherlands

Description

The company helps people turn complex data into clear, usable insights. It manages about as much data as the hyperscalers and works with large enterprises across most industries, building on open source software.

The Solutions Engineer role is a technical lead within the sales account team. The team is small and close, and the work offers chances to build your reputation with customers and in the wider data community.

Business area: Sales Engineering. Seniority level: Mid-Senior level.

Responsibilities

• Manage the technical side of each sale, from first meetings with new prospects through to post-sale work such as customer satisfaction, upselling and subscription renewals.
• Support customers' technical needs, including finding new use cases for the company's technology.
• Design solutions for customer needs with the company technologies, drawing on reference architectures and common patterns.
• Demonstrate products in ways that persuade customers to buy.
• Work with Account Managers to show customers the real value of a solution and help close deals.
• Present the product roadmap and vision to encourage customers to aim higher.
• Coordinate with other company teams so customers get one consistent message.
• Champion customer needs with Product Management and Engineering.
• Take part in external promotion and evangelism, such as conferences, meetups, webinars and blogs.
• Your results are measured against a team goal with annual sales targets, and against your contribution to knowledge sharing with peers and the wider community.

Requirements

• A genuine interest in using technology to make a difference for people and organisations. The company provides strong tools, and you bring the link to use cases that make them real for customers.
• At least 5 years in a customer-facing role, ideally in pre-sales.
• Ability to build and deliver technical presentations and demos.
• Experience with some of the following: big data, data warehousing or relational databases; AWS, Azure or GCP; data engineering, data science or machine learning; operations, security and data governance in large organisations; Unix or Linux.
• Experience gathering and understanding customers' business requirements.
• Strong written and verbal communication.
• Strong problem-solving skills.
• Willingness to learn, curiosity, and a drive to help customers succeed.
• Formal cloud certification is not required but would be a plus.

Conditions

Flexible work-from-home policy.

Equal opportunity: applicants are considered without regard to protected characteristics.

Benefits

• Generous PTO policy.
• Unplugged Days to support work-life balance.
• Mental and physical wellness programmes.
• Phone and internet reimbursement.
• Continued career development.
• Comprehensive benefits and competitive packages.
• Paid volunteer time.
• Employee resource groups.