Solutions Architect Intern

Description

The company is a transformative IT authority that delivers technology solutions and consulting services to its clients, helping IT executives gain a competitive edge through integrating, automating and innovating.

The company is headquartered in Irvine, California, and employs more than 1,200 people across the United States, with major field offices in Denver, Indianapolis, Grand Rapids, Lexington, Los Angeles, Louisville, Texas and San Francisco.

The company describes its culture as startup-like with the stability of a scalable business, where employees can grow their careers.

This internship is part of the Trace3xpereince Program. You will support the Solutions Architecture team in designing solutions for customers, and you will learn how to apply concepts in security, networking, AI and datacenter work.

You will work directly with customers and see their environments firsthand. The program includes accelerated professional development, exposure to every technical function of an IT consulting organization, strong mentoring and networking across the company.

Responsibilities

• Help remove obstacles so the team can deliver technically accurate solutions to customers.
• Help write documentation that makes solution delivery with strategic vendors more efficient.
• Build technically accurate bills of materials using vendor tools.
• Help build and maintain product demonstrations in the demo lab.
• Learn customer requirements and record your findings during scoping conversations.
• Build working knowledge of the strategic vendor portfolio and its tools.
• Work with sales teams and answer their questions, along with client questions, about solutions.
• Carry out technical research online, by phone or through documentation.
• Help troubleshoot conflicts in system configurations.

Requirements

• You are enrolled in the senior year of an undergraduate or graduate program at an accredited college or university.
• You are studying a field relevant to the Solutions Engineer Internship.
• You have a cumulative GPA of 2.5 or higher. People and Organizational Health may ask for a transcript.
• You understand, or want to learn, networking fundamentals, datacenter virtualization, security, data and analytics, or AI concepts.
• You are passionate about technology in general.
• You have enthusiasm for technical problem solving, careful attention to detail and strong communication skills.
• You can work independently on assigned tasks and take direction on assignments.
• You are self-motivated, customer-focused and want to help people.
• You can learn and research in a fast-moving, engaging environment.
• You can work 40 hours per week for the full 12-week summer internship.
• You can commute to the company office in Dallas, Texas, where in-person attendance is required.
• Academic or professional or internship experience in a work setting is a plus.

Conditions

The role is based at the Dallas, Texas office for in-person training.

The internship runs 12 weeks over the summer, at 40 hours per week.

The company is an equal opportunity employer that makes decisions based on qualifications, merit and business needs, and does not discriminate on protected characteristics.

Actual pay depends on location, experience, skill set, performance, licensure and certification, and business needs. Pay in other locations may differ. Some roles may also include variable incentives such as bonuses or commissions, which are not part of base pay.

Estimated pay range: $18 to $25 USD.

Benefits

• Comprehensive medical, dental and vision coverage for you and your dependents.
• 401(k) with employer match, a 529 college savings plan, a health savings account, life insurance and long-term disability coverage.
• Competitive pay.
• Training and development programs.
• Snacks and drinks stocked in major offices.
• A collaborative, relaxed culture.
• Work-life balance and generous paid time off.