Software Engineer III

Description

The team supports and improves mission-critical systems behind online fulfillment, including pickup and delivery workflows.

The work mixes software engineering with production support, with a focus on reliability, scalability and a good customer experience.

The team handles order processing, real-time inventory accuracy and last-mile delivery, finds risks early, fixes production problems and builds automation so they do not come back.

You will work with product, project and business teams to deliver high-quality solutions as business needs change.

The company is a large retailer, and its technology group is made up of software engineers, data scientists, cybersecurity specialists and service professionals.

Responsibilities

• Lead the design and build of scalable software, working with product management and user experience teams.
• Manage projects from requirements through coding, testing and deployment.
• Troubleshoot complex issues, run root cause analysis and deliver fixes that keep systems reliable.
• Mentor junior engineers.
• Keep fulfillment systems for pickup and delivery highly available.
• Cut down on order failures, delays and issues that affect customers.
• Make operations more efficient through automation and proactive monitoring.
• Help the systems for orders, inventory and last-mile delivery work together smoothly.
• Own L2 and L3 production support for order management, pickup and delivery workflows.
• Build and improve monitoring, alerting and observability so problems surface quickly.
• Create automation tools and scripts that reduce manual work.
• Take part in on-call rotations and handle high-severity incidents.
• Work with product, engineering and operations teams to make end-to-end fulfillment more reliable.
• Maintain and improve runbooks, the knowledge base and support documentation.

Requirements

• Four to six years of software engineering experience, including solid production support and full stack work.
• Programming skills in Java and/or Python, or in Angular and React.
• Strong troubleshooting and analysis skills.
• Ability to debug complex distributed systems.
• Ability to anticipate failure scenarios and put preventive fixes in place.
• A strong sense of ownership, with the ability to balance support work and development work.
• A clear focus on customer experience, system uptime and operational excellence.

Conditions

Full-time, onsite role in Bentonville, AR. Remote and hybrid work are not offered.

Visa sponsorship is not available now or in the future, so you must be authorized to work for any US employer.

Work is done in person on campus to collaborate and move quickly.

Benefits

• Performance-based incentive awards.
• 401(k) match and a stock purchase plan.
• Paid maternity and parental leave, plus PTO.
• Several health plan options and more perks.