Software Engineer II

Description

At the company, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.

When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the microphone and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business.

Why We Have This Role

At the company, capturing and making sense of human sentiment at scale is at the heart of what we do. As a Software Engineer on the XM Discover Studio team, you will build customer-facing applications, designing and crafting rich frontend experiences (and their supporting backends), that will be directly visible to customers. You will partner side-by-side with fellow software engineers, tech-ops, and product managers to solve complex business problems that directly impact how global enterprises listen to and act on customer signals. If you want to build robust customer-facing software using modern open-source technologies, this role gives you the ownership and platform to do so.

How You’ll Find Success

Curiosity & Continuous Learning: You bring a natural drive to explore new technologies, dive deep into system behavior, and continuously expand your technical craft.

Engineering Rigor: You take pride in well-structured code, comprehensive unit testing, thorough code reviews, and sound design documentation.

Collaborative Problem Solving: You enjoy working closely with cross-functional partners, exchanging candid feedback, and iterating together to find simple solutions to hard problems.

Bias for Impact & Delivery: You navigate sprint goals with urgency and focus, prioritizing features that deliver measurable value to customers.

Systems Mindset: You enjoy analyzing algorithms, data structures, and distributed architectures to identify bottlenecks and optimize performance.

How You’ll Grow

Broadening Technical Scope: Start by taking ownership of story-level and epic-level features, with a clear path to driving broader platform initiatives and architectural decisions.

Bidirectional Mentorship: Learn directly from seasoned engineers while building your leadership skills by mentoring peers across design and implementation.

Agile & XP Mastery: Deepen your practical knowledge of full Scrum ceremonies (sprint planning, retrospectives, backlog refinement) and Extreme Programming (XP) practices.

Things You’ll Do

Deliver Customer-Facing Features: Design and ship simple, robust web-based solutions from concept to deployment, translating complex product requirements into clean engineering implementations.

Champion Software Quality: Ensure resilience and maintainability by writing automated unit tests, leading code reviews, and creating clear technical design specifications.

Foster Agile Excellence: Actively participate in daily stand-ups, backlog grooming, and planning poker, collaborating with teammates to unblock tasks and meet delivery commitments.

Partner Cross-Functionally: Collaborate closely with product managers, tech-ops, and fellow engineers to turn real-world user feedback into immediate system improvements.

Requirements

• Bachelor’s degree in Computer Science
• 3-5 years of relevant experience
• Strong level of curiosity and interest to learn
• Demonstrated experience designing, building, and deploying scalable web services and UI
• Hands-on proficiency with modern software stacks and data technologies (such as React, NodeJS, Java, Spring, Kafka, Elasticsearch, relational/NoSQL databases, and container platforms like Docker/Kubernetes)
• Strong computer science fundamentals, specifically in data structures, algorithms, and modular software design patterns
• Proven track record of applying engineering best practices, including continuous integration/deployment (CI/CD), test automation, and structured design documentation
• History of delivering impact in an agile/Scrum or XP team environment
• What You Should Know About This Team
• We are an experienced, high-performing team supporting multiple web services and UIs, with disparate technology stacks as we transition off of legacy systems. If you are a self-starter, and someone who is rarely satisfied with maintaining the status quo, you will thrive.
• Our Team’s Favorite Perks and Benefits
• We spend 10% of our time on individual engineering growth activities every quarter
• We participate in personalized Career Action Planning. You will work with your manager to design a plan based on your life experiences, values, and career aspirations (inside and outside the company) that helps you achieve your career goals at the company
• Variable allowances for wellness, meals, transportation, and more.
• The company Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life. hybrid
• ​​​​​​​ Applicants in the United States of America have rights under Federal Employment Laws: Family & Medical Leave Act , Equal Opportunity Employment , Employee Polygraph Protection Act
• Not finding a role that’s the right fit for now? The company Insiders is the one-stop shop for all things the company Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at the company - upcoming events, behind the scenes stories from the team, interview tips, hot jobs, and more. No spam - we promise! You'll hear from us two times a month max with fresh, totally tailored info - so be sure to stay connected as you explore your best role and company fit.
• For full-time positions , this pay range is for base per year; however, base pay offered within this range may vary depending on location, job-related knowledge, education, skills, and experience. A sign-on bonus and restricted stock units may be included in an employment offer. Full-time employees are eligible for medical, dental, vision, life and disability, 401(k) with match, paid time off, a wellness reimbursement, and mental health benefits. For a detailed look at our benefits, visit the company US Benefits .
• Virginia Base Annual Pay Transparency Range
• $112,000 - $136,000 USD