Senior Sales Engineer, Logistics

Description

The company runs a network for trade that uses AI to help governments and businesses keep goods moving while making supply chains sturdier and safer.

The logistics business is growing, and the company needs a technical lead for its work with logistics providers and customs brokers.

After a recent acquisition, the product covers transaction screening, a shared product catalog, duty calculation, post-entry audit, and agentic entry writing. Deals close when someone can map a broker's current entry-writing process, show how it runs on the platform, and prove the integration works.

You will own demos, solution design, architecture discussions, and the technical story that moves a deal from first call to signed order form.

You will work with Sales, Product, Engineering, and Implementation, and relay customer feedback to the product and engineering teams. This is a high-impact role in a fast-moving sector.

Responsibilities

• Learn the full product and give demos to operations staff, IT leaders, and executives, from informal whiteboard sessions to prepared presentations.
• Design solutions for complex customer setups by mapping current workflows to a realistic future state on the platform, and describe the gaps in terms the customer already uses.
• Explain the platform's architecture, including data models, APIs, EDI and file-based integrations, and how it fits into the systems logistics providers already run.
• Bridge sales and product by bringing field feedback to product teams and turning product direction into positioning the sales team can use.
• Support sales with new and existing customs and trade clients by spotting use cases that meet stakeholder needs they have not yet voiced.
• Take part in product development alongside product managers, data scientists, engineers, and customer-facing colleagues.

Requirements

• At least 5 years in pre-sales engineering, solutions consulting, or solution architecture, selling technical software into trade, customs, logistics, or enterprise supply chains.
• Strong presentation skills for both technical and executive audiences.
• A record of designing current-to-future workflows for complex processes with many stakeholders.
• Working knowledge of systems architecture and integration, including APIs, EDI, file transfer, and data modeling, enough to hold your own with a customer's IT team.
• Skill in linking a customer's specific business problems to the right solutions.
• A drive to tackle hard problems in global trade.
• A strong plus: customs brokerage or freight forwarding operations experience, including familiarity with ABI, CargoWise, NetCHB, or HTS classification workflows.
• Nice to have: you build prototypes, putting rough working versions in front of prospects using AI tools, notebooks, or low-code to speed up feature feedback.
• Nice to have: experience collecting customer feedback in a structured way and turning it into product input, mainly from prospects and less from live accounts.
• Nice to have: exposure to agentic or AI-assisted automation in live operations.

Conditions

Based in New York or Washington, DC, with a hybrid schedule.

New York City: $155,000 - $185,000 USD per year in base salary.

Washington, DC: $150,000 - $175,000 USD per year in base salary.

The stated range, where specified, is a good-faith estimate of annual base salary. Actual pay depends on factors such as experience, education or training, critical skills, and business needs.

Most full-time offers include a competitive equity grant, which counts toward total compensation.

Compensation also includes either a discretionary bonus or a variable compensation plan, depending on the role.

The recruiter assigned to this role can share specific pay and benefit details during the hiring process.

Job offers come from a company email domain. The company will never ask for payment during interviews or onboarding.

Benefits

• Flexible time off, managed by you to fit your work-life balance.
• Paid parental leave: 14 weeks for non-birthing, adoptive, and foster parents, and up to 26 weeks for birthing parents, all paid at 100% of base salary.
• Medical, vision, and dental coverage with generous employer contributions. The high-deductible health plan is fully employer paid for employees, with an employer contribution to your HSA, and an FSA option is available.
• Life, short- and long-term disability, and AD&D insurance at no cost to you.
• 401(k) savings through Fidelity.
• Pre-tax funds for public transit or parking.
• A free premium Calm subscription for meditation, sleep, and mindfulness.
• Pet insurance through Wishbone and/or the Total Pet vet service and telehealth discount plan.
• Free, confidential employee assistance program.
• Dependent care FSA for pre-tax childcare expenses.