Senior Presales Systems Engineer - State Government and Higher Education (Rhode Island)

Description

This is a remote role for a senior pre-sales systems engineer covering state government and higher education accounts in Rhode Island. You will work from home, but you must be located inside the territory.

The company's networking group sells AI-native networking products to state, local and education customers. Its wider business connects, secures, analyzes and acts on data from the edge to the cloud.

You will work with territory managers to qualify opportunities and take them through to closure, combining solution selling, consultative skills and a deep grasp of advanced and emerging networking. Campus and distributed branch networking is the main focus.

Your main job is pre-sales technical and functional support, including solution design and customer engagement, with some post-sales support to keep customers satisfied.

You will explain how the company's networking solutions compare with competitors and translate technical detail into business value for customers.

Ideal candidates have career-level experience across networking infrastructure.

Responsibilities

• Manage accounts and partner relationships for selected accounts in your assigned territory.
• Build the right mix of hardware, software and services for complex customer needs.
• Help prepare bids, proposals and solution presentations for prospects.
• Give technical, product and sales support for accounts in the territory.
• Deliver technical presentations at a career level to customers, partners and prospects.
• Work with vendor partners to drive business and run demand generation events.
• Grow account relationships over time, advising customers and finding new opportunities, while keeping a sales pipeline and forecasts against regional goals.
• Maintain career-level knowledge of competing solutions, technologies and products.
• Advise internal and external stakeholders in the territory.
• Demonstrate products and explain technical detail to sales staff and customers.
• Help sales staff judge where company products fit customer needs.
• You may write detailed product specifications for customer solutions.
• You may produce detailed design and implementation specifications for complex solutions.
• You may build proofs of concept, often quickly, to show feasibility, including product demos for clients.
• You may provide selective post-sales support to keep customers satisfied.
• You may consult prospective users and assess and validate product capability.

Requirements

• Typically 5+ years of related experience with a bachelor's degree, or 3 years with a master's degree, or significant experience in networking, technical and pre-sales roles.
• Deep knowledge of L2 and L3 networking, routing, WLAN, LAN and WAN.
• Critical skills: WLAN, switching and NAC/AAA; full-stack networking across layers 1 to 7; executive-level presentation and influence; strategic relationship building.
• The company does not sponsor visas for this role. You must be a US citizen or green card holder at the time of hire, because the role supports state, local and education government accounts.
• Career-level oral and written communication, organization, presentation, prioritization and interpersonal skills.
• Customer focus and the ability to design and manage solutions to complex technical problems.
• Ability to engage senior people inside and outside the company.
• Ability to mentor more junior systems engineers in the territory.
• Industry expert-level certifications are strongly recommended. Expert-level Juniper certifications are preferred, as are expert-level certifications on the company's own networking platform.

Conditions

Remote teleworker role based in the US, with you located in Rhode Island territory.

Job level TCP05, in the sales function.

Annual pay range is $199,000 to $386,000 in Massachusetts and $175,000 to $411,500 in Connecticut and Rhode Island. The range covers base pay plus target sales pay at 100% of your sales plan, split 75% base and 25% target. Offers may vary by location, experience, education, training or skill level.

The company is an equal opportunity employer and follows laws on considering applicants with arrest or conviction records.

Benefits

• Comprehensive health and wellbeing benefits covering physical, financial and emotional health.
• Career development programs, including routes to become a subject expert or to move into another division.
• Flexibility in how you balance your job with life outside work.
• US benefit details are available on the company's new-hire enrollment site.