Senior Engineering Manager, Commercial Software

Description

The company builds connected-vehicle software and digital platforms that help fleet customers run their operations and get value from vehicle data.

The commercial software engineering group covers customer-facing experiences, vehicle telemetry, data streaming, transactional APIs, developer tools and supporting platforms for the commercial connected product line and commercial APIs.

This senior engineering manager sets technical and organizational direction for several engineering teams and works with product, program, vehicle data, infrastructure, security, privacy, sales, customer support and other enterprise groups to deliver measurable business and customer results.

The products reach millions of people every day.

Responsibilities

• Set and communicate the engineering strategy, roadmap and operating plan for the commercial connected products and commercial APIs.
• Lead several engineering teams through managers and senior technical leads, defining ownership, decision rights, priorities and success measures.
• Push gains in adoption, retention, revenue, onboarding, API usage, data quality and service reliability.
• Make tradeoffs, set priorities and change course based on data and feedback.
• Keep teams moving with a focus on urgency, iteration, consistency and learning.
• Oversee architecture, modernization, tech debt reduction, production readiness, observability, incident response and service-level performance.
• Build working relationships with vehicle data, vehicle communications, middleware, infrastructure, consent, onboarding, billing, security and privacy teams.
• Represent the group in executive discussions, major customer and partner engagements and enterprise decisions.
• Hire, grow and keep engineering leaders and technical staff, and build a strong succession pipeline.
• Challenge the status quo, simplify complex systems and propose creative solutions in a shifting software landscape.

Requirements

• Required: bachelor's degree in computer science, engineering, information systems or a related technical field, or equivalent experience.
• Required: 12+ years in software engineering, technology or related work, including delivery of large-scale software.
• Required: 5+ years leading software engineering teams, including managers, senior technical leads and/or teams of teams.
• Required: track record leading engineering organizations of roughly 30+ engineers, both individual contributors and managers, covering hiring, performance management, coaching and organizational design.
• Required: proven record of setting strategy and shipping complex cross-functional platforms or customer products on time.
• Required: strong technical grounding in cloud platforms, distributed systems, APIs, data platforms, mobile and web applications, software architecture, security and reliability.
• Required: use of AI across the developer lifecycle, business processes and product development.
• Required: experience running business-critical services, including production readiness, observability, incident management, service-level objectives and continuous improvement.
• Required: proven success hiring, developing and retaining engineering managers and senior technical talent.
• Required: strong executive communication, influence, negotiation, prioritization and decision-making skills.
• Preferred: master's degree in computer science, engineering, information systems or a related technical field, or equivalent experience.
• Preferred: 15+ years in software engineering, technology or related work, including delivery of large-scale software.
• Preferred: experience with connected vehicle, automotive, fleet, mobility, logistics, SaaS or other data-intensive products.
• Preferred: experience scaling web, mobile and API products for external customers, including Fortune 500 commercial partners with fleets of hundreds of thousands or millions of vehicles.
• Preferred: history of product development that drove strong user and revenue growth, shown through measurable KPIs.
• Preferred: ability to deliver products iteratively, on time and with sustained urgency in complex operations with many stakeholders across several organizations.
• Preferred: experience with vehicle telemetry, real-time data streaming, transactional APIs, developer platforms or external partner integrations.
• Preferred: experience modernizing legacy platforms into scalable, observable, cloud-based architectures.

Conditions

Hybrid role: you will report to a specific location at least 3 times a week, or as often as your manager sets.

The company does not provide immigration sponsorship for this role. Do not apply if you will now or later need company immigration sponsorship, including the company acting as employer of record on a government form or any work authorization that requires a written submission or other immigration support from the company, such as H-1B, OPT, STEM OPT, CPT, TN or J-1.

You may be required to complete a role-related assessment and/or a pre-employment screening before you start.

The company is committed to a workplace free of unlawful discrimination that also fosters inclusion and belonging.

Benefits

• Relocation benefits are available for candidates who qualify under company policy.
• Well-being support for work and home is offered from day one.
• Total rewards information is published by the company.