Security Cleared Digital Delivery Manager - Defence

Description

The team sits within a global professional services organisation that delivers highly technical projects for major clients in over 130 countries, and it is growing its wider digital delivery capability.

This is a broad delivery role for defence projects and programmes. You may work across project management, programme coordination, delivery management, operational management and business analysis, shaping your approach to each defence assignment.

You will work alongside defence clients, delivery partners and mixed disciplinary teams to bring clarity, set workable delivery controls and turn operational and business needs into practical plans. Depending on the work, you might lead a project or workstream, coordinate a wider programme, improve how operations run, or help set priorities for digital and data-enabled change in secure, regulated settings.

You need to be digitally and data literate, comfortable with both technical and non-technical colleagues, and effective in complex defence stakeholder settings.

Responsibilities

• Run or co-ordinate delivery of projects, programmes, workstreams or operational services, keeping a firm grip on scope, outcomes, priorities, plans, resources and dependencies.
• Engage defence clients and stakeholders to understand operational and business problems, set objectives and turn requirements into delivery plans, products, services or process changes.
• Set up and maintain proportionate delivery controls covering plans, governance, reporting, risks, issues, assumptions, dependencies, decisions and change control.
• Direct mixed disciplinary teams and delivery partners, clear blockers and keep work moving toward agreed outcomes.
• Help identify, capture, check and rank business and user requirements, and keep them traceable through delivery and implementation.
• Support the design and delivery of digital, data and reporting solutions by linking business users with analysts, architects, engineers, product specialists and change staff.
• Set measurable outcomes, benefits, performance measures and success criteria, and use evidence to guide decisions and demonstrate value.
• Plan and run implementation, transition, adoption and business change so that new capabilities become part of everyday operations.
• Build trusted relationships with senior defence stakeholders, give clear, evidence-based advice, and explain delivery challenges, trade-offs and recommendations plainly.
• Support operational management by improving ways of working, clarifying roles and processes, tracking performance and driving continuous improvement.
• Lead in a collaborative and inclusive way: set direction, coach and mentor team members, and help them take ownership.
• Contribute to client relationship building, mobilisation, proposals and wider capability growth where relevant.
• SOX control responsibilities may form part of the role and should be followed where they apply.

Requirements

• Essential: you have proven experience delivering change through project, programme, delivery or operational management, or business analysis.
• Essential: you have coordinated several activities, teams or workstreams while keeping a coherent view of priorities, plans, dependencies and outcomes.
• Essential: you can bring order to unclear situations, work independently and keep delivery moving in a complex stakeholder setting.
• Essential: you show digital and data literacy, work confidently with technical specialists and understand how technology, data and reporting support business outcomes.
• Essential: you have gathered, analysed and prioritised business or user requirements and turned them into clear objectives or workable solutions.
• Essential: you have set proportionate governance and managed risks, issues, assumptions, dependencies, decisions and change.
• Essential: you communicate well and can engage and influence senior, technical and operational audiences.
• Essential: you have defined outcomes, benefits, measures or performance indicators and used them to support decisions and improvement.
• Essential: you have worked with multidisciplinary teams and, where relevant, several suppliers or delivery partners.
• Essential: you work in a collaborative, accountable and adaptable way, and are willing to coach colleagues, share knowledge and improve ways of working.
• Desirable: extensive experience in digital, data or transformation delivery, such as digital transformation, data-enabled change, software implementation, product or service delivery, or technology-enabled business change.
• Desirable: experience in defence, ideally with the Ministry of Defence, the Armed Forces, a defence prime or the wider defence supply chain. Experience in national security, secure government, critical national infrastructure or another secure, regulated environment is also valuable.
• Desirable: experience working across both embedded client assignments and outcome-based project or programme delivery.
• Desirable: knowledge of Agile, product-led, waterfall or hybrid approaches, and the judgement to apply them in proportion.
• Desirable: experience supporting data governance, information management, reporting, analytics or digital adoption.
• Desirable: commercial awareness from consulting, client delivery, supplier management, mobilisation or proposal development.
• Desirable: relevant professional accreditation in project, programme, Agile, product, business analysis, service management or change delivery.

Conditions

You must hold UK Security Clearance and be able to meet the security and site-access requirements of the client programme.

The role may require regular attendance at client sites and travel to defence locations within the United Kingdom, depending on assignment needs.

The company supports a healthy, productive and flexible working environment that respects work-life balance.

The company is an equal opportunity employer, values diversity and welcomes applications from all parts of the community.

Benefits

• Take a key leadership role on a major defence programme.
• Shape the delivery, adoption and continuous improvement of complex digital and data capabilities.
• Work directly with senior defence stakeholders and experienced multidisciplinary delivery teams.
• Develop your leadership, consulting and technical delivery skills across project, programme and portfolio work.