Scrum Master (Senior)

Description

The company needs a senior Scrum Master for a full-time role on a Department of State IT contract that modernizes and maintains applications and infrastructure under an integrated IT Service Management model.

You will lead a team of engineers through its delivery work alongside experienced colleagues.

Responsibilities

• Run Agile delivery for several engineering teams modernizing infrastructure, networks and IT services across physical data centers, cloud environments and more than 350 facilities worldwide.
• Coach senior-level Agile practice, including SAFe, and make sure teams follow the DT, EA and CST SDLC methods, governance reviews and Department modernization goals.
• Clear complex organizational blockers and manage dependencies between teams working on infrastructure consolidation, cloud adoption, software-defined networking and automated deployment.
• Do hands-on senior technical work: design infrastructure and disaster recovery setups, run capacity planning and validate operational designs for critical systems with redundant failover.
• Work with the Engineering and Implementation Manager and Product Owners to build and keep current the engineering program backlog covering redundant designs, failover and disaster recovery needs.
• Carry out advanced technical tasks such as diagnosing complex infrastructure faults, tuning database performance, setting up enterprise monitoring tools and writing automation scripts for CI/CD pipelines.
• Create and run Agile metrics and reporting that track delivery, including deployment timelines, design review cycles and technical documentation completeness.
• Lead technical work on infrastructure migrations: review cloud architectures, verify security configurations, test automated provisioning and resolve integration issues.
• Connect engineering teams with Architecture Review Boards and Change Management Control Boards so designs meet security best practices and NIST standards.
• Mentor junior Scrum Masters and coach teams on continuous improvement, including capacity planning, performance optimization and modernization work.

Requirements

• Required: a bachelor's degree plus 8 years of experience in related areas such as Agile coaching, Scrum Master work, infrastructure engineering, IT project management or DevOps engineering. Equivalent experience is considered.
• Required: an active Top Secret clearance.
• Required: proven experience as a Scrum Master for technical teams delivering infrastructure, network and cloud modernization.
• Required: solid command of Agile methods, including Scrum and SAFe, and of technical delivery on complex infrastructure projects.
• Required: strong technical knowledge of infrastructure engineering, cloud architecture, disaster recovery, CI/CD pipelines and automation frameworks.
• Required: excellent facilitation and coaching skills, with a record of removing impediments, managing cross-team dependencies and leading major technical initiatives.
• Desired: experience supporting federal agencies, especially the Department of State.
• Desired: certifications such as Certified ScrumMaster (CSM), SAFe Scrum Master (SSM), SAFe Agilist (SA) or Advanced Certified Scrum Master (A-CSM).
• Desired: experience with infrastructure-as-code tools.

Conditions

Regular employee, full time.

Minimum clearance to start is Top Secret.

Travel is up to 10% and local.

The position depends on funding and may not be filled right away. It reflects roles the company regularly has open, and applicants may be considered for other openings.

Final salary depends on factors such as location, federal contract labor categories and wage rates, relevant experience, skills, education and certifications.

The proposed salary range is $103,800 to $218,100.

Benefits

• Flexible time off so you can take the time you need.
• Access to learning resources to support your career goals.
• Comprehensive benefits covering healthcare, wellness, financial, retirement, family support, continuing education and time off.
• Competitive compensation with learning and development opportunities.