Sales Engineer

Description

The Sales Engineer (SE) reports to the Manager of Southern Europe Sales Engineering and is responsible for driving revenue growth in an assigned geographic area through a 100% partner-led sales model. The SE collaborates closely with MSSP partners, VARs, and distributors to enable go-to-market initiatives, support complex partner-driven opportunities, and provide product leadership throughout the sales cycle, serving as a key technical liaison between the company and its channel ecosystem.

A Day In the Life

The main responsibilities of the role include forging strategic relationships with channel partners to help them develop, support, and sell our solutions. Additionally, they are the primary technical contact for end users interested in purchasing WatchGuard’s product lines. Sales Engineers (SEs) train and support partners, provide demos to both partners and customers, assist in customer evaluations & Proof of Concepts (POCs), as well as deliver technical enablement and help answer questions from their customers relating to our solutions. SEs help answer RFP’s and provide customer and partner feedback to our Product Management team helping represent the needs of our customers, partners, and field teams. In addition to these responsibilities, they are a trusted security advisor and work closely with the sales teams during sales calls, meetings and help evangelize WatchGuard solutions.

Position Responsibilities

Identify, develop, and expand technical relationships with key “indirect” reseller partners in territory

Demonstrate how partners can use the WatchGuard Unified Security Platform to keep their customers secure and compliant with industry regulations

Drive revenue growth through reseller partners to end customers by providing pre-sales technical support and technical trainings

Identify, develop, and expand technical relationships with key partners

Assist field sales with pre-sales and post-sales support

Assist in increasing reseller, partner, and end user adoption of WatchGuard’s products through tradeshows and training (seminars, webinars, technical trainings, etc.)

Drive coordination of inter-departmental technical resources as needed to close prospective opportunities

Escalate and resolve partner and customer issues when appropriate

Assist evaluation customers with the setup and configuration of all WatchGuard products

Identify and report on competitive trends (products, promotions, etc.)

Create technical content to present to various audiences including end users and partners.

Requirements

• You are a highly motivated individual with a genuine passion for cybersecurity. You see cybersecurity not just as a profession but as a mission to safeguard organizations and individuals from cyber threats. In addition to your technical prowess, you possess excellent interpersonal and sales skills that enable you to work collaboratively and build strong relationships with both clients and internal teams. You can discover and understand the business problems that our partners need to solve, and you deliver compelling demonstrations and manage successful proof of concepts.
• Your ability to communicate complex technical information in a clear and accessible manner makes you an invaluable asset in product demonstrations and presentations.
• Your passion for teamwork extends beyond merely cooperating with colleagues; you actively contribute to a positive work environment, where diverse perspectives are valued and creative problem-solving is encouraged. You thrive in a dynamic environment and are always eager to learn and adapt as the cybersecurity landscape evolves.
• WatchGuard product knowledge or other key competitor product knowledge
• Must have experience with network security technologies, particularly UTM solutions. Experience with SASE is a plus.
• Strong networking background including TCP/IP, VLAN, Routing, SD-WAN
• Endpoint security experience
• Effective written and verbal communication, listening, negotiation and presentation skills
• Ability to balance competing priorities
• Ability to self-manage and work remotely
• Experience:
• Five (5)+ years pre-sales technical experience working for a reseller or manufacturer
• WatchGuard or competitor technical & sales certifications is a plus
• BS/BA or equivalent work experience
• Proficient in English communications
• Why Work for WatchGuard?
• WatchGuard is a global leader in network security and intelligence, advanced endpoint protection, multi-factor authentication, and secure Wi-Fi. Our award-winning products and services are trusted worldwide by more than 18,000 security resellers and service providers to protect more than 250,000 customers. Our technology keeps our customers ahead of increasingly sophisticated hackers and has fueled record revenues at WatchGuard.
• WatchGuard is headquartered in Seattle, Washington, with team members working remotely and in offices worldwide.
• Our company culture places an intense focus on our customers and employees. From the newest employee to our CEO, you'll find that each person at WatchGuard embodies our Core Values: Accountability, Community, Belonging, Action, Innovation, and Customer-Centric. Learn more about our company culture at www.watchguard.com/wgrd-careers.
• WatchGuard is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. Please let us know if you need assistance or accommodation due to a disability.