Public Safety Systems Engineer

Description

The Systems Engineering team administers, supports, automates, secures and manages the lifecycle of the company's enterprise Linux infrastructure and related platform services.

The team provides day-to-day operational support, engineering expertise and long-term platform management to keep critical systems stable, available, performant and secure across production, staging and development environments.

The company delivers affordable broadband, defends against cybersecurity threats and builds digital government services for New Yorkers. The work affects millions of people.

The company offers benefits.

Responsibilities

• Manage Red Hat Satellite and administer content across its lifecycle.
• Handle patching, upgrade planning and execution, vulnerability remediation and configuration management across system and platform lifecycles.
• Lead end-of-life remediation and technology refresh work.
• Monitor systems, troubleshoot problems and respond to incidents.
• Support production, staging and development environments.
• Work with infrastructure, security, application and operations teams.
• Write documentation and operational procedures, and support change management.
• Take on special projects and initiatives as assigned.
• These duties are not exhaustive.

Requirements

• Any one of the following:
• A master's degree in computer science from an accredited college or university, plus 3 years of progressively more responsible full-time IT experience in applications or systems development, data communications and networking, database administration, data processing or user services. At least 18 months of that experience must be administrative, managerial or executive, or must involve supervising staff in those areas.
• A bachelor's degree from an accredited college or university, plus 4 years of progressively more responsible full-time IT experience as described above.
• A 4-year high school diploma or equivalent, plus 6 years of progressively more responsible full-time IT experience as described above.
• A satisfactory mix of education and experience equivalent to the options above. Every candidate needs at least a 4-year high school diploma or equivalent, and at least 3 years of IT experience as described above, including the 18 months of administrative, managerial, executive or supervisory experience.
• Without a bachelor's degree, undergraduate credits can replace up to 2 years of the required IT experience, at 30 semester credits per 6 months. Graduate computer science credits can replace up to 1 year, at 30 graduate semester credits per year. Undergraduate or graduate credits cannot replace the 18 months of administrative, managerial, executive or supervisory experience.

Conditions

Based in Brooklyn, NY.

Shifts may include weekends and nights or evenings, because the company runs 24/7 operations.

Open only to permanent employees in this civil service title and to those reachable on the current civil service list.

Holders of other civil service titles who meet the preferred requirements may also submit a resume.

Submitting a resume does not guarantee an interview.

Appointments are subject to oversight approval.

Open to qualified people with a disability who are eligible for the 55-a Program.

Civil service title: Computer Systems Manager (1005D).

The company is an equal opportunity employer that does not discriminate based on legally protected status.

Benefits

• The company offers benefits.