Project Manager

Description

The company is a global third-party logistics provider focused on supply chain management and e-commerce, with about 20,000 staff across more than 100 sites.

This Project Manager role leads complex customer and internal projects in the Healthcare business.

You will take projects from requirements and planning through rollout, stabilization and closure, coordinating cross-functional teams and acting as the main link between customers and internal stakeholders.

The team wants someone who pairs project management and customer focus with a data-driven, digital outlook, uses analytics to inform decisions, and sees what AI and automation can offer, with an interest in applying new technology to how projects and operations run.

Responsibilities

• Take projects from kickoff through implementation, stabilization and a clean handover.
• Build project plans covering milestones, timelines, resources, dependencies, risks, issues and deliverables.
• Make sure projects meet the agreed scope, quality, schedule and budget.
• Turn customer and business requirements into clearly defined activities and work packages.
• Align cross-functional workstreams and all project stakeholders.
• Spot risks and issues early, plan mitigation, and push for quick resolution or escalation when needed.
• Set up project governance, status meetings, reporting, documentation and decision processes.
• Use structured problem-solving and root-cause analysis to fix issues and keep work on schedule.
• Build working relationships with Operations, IT, Engineering, Solution Design, Quality, Finance, Key Account Management and other relevant functions.
• Monitor performance with project and operational data, spotting trends and deviations to support fact-based decisions.
• Create and interpret KPIs, dashboards and performance reports that make project progress visible.
• Use Power BI and similar analytical tools for project management, performance analysis and continuous improvement.
• Analyze and validate data to find root causes, risks and improvement opportunities.
• Turn findings into clear recommendations and next steps.
• Work with Data Analytics, IT and functional experts when deeper analysis is needed.
• Apply practical knowledge of AI, generative AI, automation and digital technology to project and business problems.
• Find ways to simplify, improve, redesign or automate project and operational processes with AI and digital solutions.
• Use approved AI-enabled tools for analysis, information synthesis, documentation, risk identification and process improvement.
• Work with business, technology, data and AI specialists to assess use cases and turn business needs into practical solutions.
• Help teams adopt new digital tools by sharing approaches that work and supporting them in daily use.
• Keep learning about emerging technology and build your own digital and AI skills.

Requirements

• Proven record of running complex, cross-functional projects.
• Strong planning, organization, prioritization and execution skills.
• Strong analytical skills and structured problem-solving.
• Able to read data and turn insights into sound business decisions and actions.
• Experience with project management software and Microsoft 365 productivity tools.
• Working knowledge of Power BI or other data visualization tools, or the ability to pick them up quickly.
• Practical understanding of AI and generative AI, and interest in using new technology to improve project management and business processes.
• Clear written and spoken communication.
• Able to communicate well with customers, operations teams, subject-matter experts and senior stakeholders.
• Able to lead and influence across functions without relying only on formal authority.
• Strong customer focus with a high sense of ownership and accountability.
• Preferred: experience in healthcare, medical devices, pharmaceuticals, logistics, supply chain, fulfillment or another regulated environment.
• Preferred: experience delivering implementations that involve operational processes, technology, customer integrations, warehousing or logistics solutions.
• Preferred: hands-on SAP experience or work with SAP-enabled business processes.

Conditions

The company welcomes applicants of all backgrounds and identities and aims to be an equitable, inclusive workplace.

Benefits

• Medical, dental and vision coverage, plus life insurance and disability pay.
• 401(k) with company matching up to 6%.
• Paid time off, including paid holidays.
• Flexible spending accounts.
• Voluntary benefits such as legal and financial assistance and pet insurance, among others.
• Employee assistance program.
• Development opportunities, including tuition reimbursement, scholarships and training.
• Commuter benefits.
• Employee engagement activities.