Product Manager Intern (2027) - London, UK

Description

The company runs one of the largest networks in the world, serving websites and other internet properties from individual bloggers to Fortune 500 firms. It protects and speeds up any internet application without new hardware, software installs, or code changes, routing traffic through its global network.

The network spans more than 330 cities in over 125 countries and reaches 95% of the internet-connected population within 50 milliseconds. Every product decision affects millions of internet properties, including websites, remote team tools, APIs, and mobile apps.

The Product Management team sets the vision, strategy, and roadmap for features across this global network. PMs connect user needs, technical feasibility, and business goals by working with engineering, design, sales, and marketing on problems at scale, including APIs, control plane workflows, and security and performance features.

This internship is based in London, UK, and runs for the summer of 2027 (May to September).

The team wants people who notice problems others have accepted, and who use current AI tools to build fixes. Improvements are shared across the team so everyone benefits. If you prefer curiosity to bureaucracy and see AI as a tool for hard problems, the team is a good fit.

Responsibilities

• Act as the user's advocate by owning a project that improves products, the user experience, and key features.
• Run user research and competitive analysis to find pain points and market opportunities that can make the tools best in class.
• Work closely with engineering, design, and product leaders to build your ideas, making sure features match the spec, meet user expectations, and solve difficult technical problems at scale.
• Help set success metrics and confirm that launched features are technically sound and deliver measurable business value and real solutions for users.
• Analyze challenges on your own initiative, weigh technical feasibility against user needs, and turn market constraints into chances to innovate and grow.

Requirements

• Currently enrolled in a Bachelor's or Master's degree in Computer Science, Human-Computer Interaction, Business, Engineering, or a related field.
• A strong interest in technology and real empathy for users.
• Enough technical understanding to grasp architecture and relate to developer workflows.
• Strong analytical, problem-solving, and organizational skills.
• Clear written and spoken communication, able to explain complex ideas to technical and non-technical audiences.
• Self-driven, comfortable with ambiguity, and willing to take initiative.
• Able to commit to a full-time 40 hours per week, 12-week internship.
• Preferred: familiarity with networking, security, or Zero Trust concepts such as TCP/IP, HTTP, and DNS.
• Preferred: hands-on work with developer tools, APIs, or personal projects using the company products, such as the company for Students.
• Preferred: prior experience writing product specs, building wireframes, or running user research.
• Preferred: basic coding skills or comfort with command-line tools and developer workflows.

Conditions

Full-time, 40 hours per week, on site in London, UK, 3 to 5 days per week in the office during standard business hours, typically 9:00 AM to 6:00 PM.

Remote and part-time applicants are not considered.

You must not be enrolled in classes that conflict with the internship term.

Hiring runs on a rolling basis until roles are filled.

Finalists may be asked to attend an in-person interview at a the company office or hub.

The role may involve access to information controlled under U.S. export laws, including the Export Administration Regulations. Any offer may depend on your ability to receive controlled software or technology without sponsorship for an export license.

Benefits

• Work on features that reach millions of people, and learn how to manage products at internet scale.
• Project Galileo provides free protection to journalism and civil society organizations in 111 countries, and the company says it has supported more than 2,400 of them since 2014.
• The Athenian Project gives free reliability and security services to state and local government election sites, and has served more than 425 sites across 33 states since 2017.
• 1.1.1.1 is a free public DNS resolver, the first consumer service the company has released. The company does not store client IP addresses and does not sell user data or use it for ad targeting.