Product Designer

Description

Are you looking for a new challenge?

Fancy helping us shape the future of motor insurance?

The company could be the place for you.

Our story began in Italy, where we’ve quickly become the number one online motor insurance provider. And now we’re expanding to help millions more drivers in the UK and Spain.

To help fuel that growth, we need a Product Designer to join our Claims team .

Customer Support and Conversion teams, where design, service thinking, and continuous improvement come together to empower our Support teams in Italy, Spain, and the UK and deliver outstanding help to our customers.

Excited to make an impact? Here are the details.

Responsibilities

• Analyze user needs through interviews, workshops, and shadowing sessions with both internal teams and end customers
• Map workflows and pain points, identifying inefficiencies and opportunities across processes like policy management, support interactions, and underwriting flows
• Design clear and intuitive interfaces that simplify complex tasks such as reviewing documentation, managing customer cases, or supporting operational decisions
• Create wireframes, interactive prototypes, and mockups to test and validate solutions early with real users
• Ensure accessibility and usability, following UX best practices and internal guidelines
• Translate usage data and metrics (e.g., error rates, completion times, frequency of use) into actionable design decisions

Requirements

• Portfolio: A portfolio that demonstrates deep expertise in UX/UI designs, design thinking, creation of user flows with variable complexity
• Data mindset: Comfortable reading analytics dashboards, understanding funnels and translating data into actions
• Tools: Proficiency in Figma (Auto Layout, Variants, Tokens, Component Libraries). Knowledge of prototyping and handoff best practices
• Accessibility: Awareness of accessibility standards (WCAG) and ability to design components and patterns that meet those standards
• Language: Fluency in English is required
• Nice-to have
• Familiarity with A/B testing platforms and experimentation frameworks
• Previous experience designing management software, chatbots, and basic knowledge of CRM/customer service tools
• Previous experience designing conversion flows
• Knowledge of basic understanding of how design components are implemented in code
• Why you’ll love it here
• We want to make the company a happy and empowering place to work. So if you decide to join us, you can expect plenty of perks.
• Work Your Way: Enjoy hybrid working, with a mix of home and office days. Plus, for up to 30 days per year, work from anywhere.
• Grow with us: We may move fast at the company, but we move together. Get access to learning resources, mentorship and a growth plan tailored to you.
• Thrive and perform: Your best work begins when you feel your best. Enjoy private healthcare, gym discounts, wellbeing programs and mental health support.
• Think you’re a match? Apply now.
• At the company, we celebrate uniqueness. If you don’t meet every requirement but are passionate about this role, we still want to hear from you. Innovation thrives on diverse perspectives.
• The company is proud to be an equal opportunity employer. Need accommodations during the process? Email us at the company's site. Let’s build the future of insurance, together.