Principal Technology Product Manager

Description

This role offers a flexible work location across Ireland. Whether that be in the office, remote from anywhere in Ireland, or a mix of office/remote work in Ireland, you choose what works best for your lifestyle.

Your time is valuable. To help with your application, we advise that regrettably we cannot offer work permit sponsorship/self sponsorship for this role.

The Opportunity

Brightflag is at an inflection point. After launching a multi-product strategy and scaling rapidly across a number of verticals (E-Billing, Matter Management, and Vendor Management), we're now building the platform layer that ties it all together — and we're hiring the first Principal Technology Product Manager to own it. This isn't a role that inherits someone else's roadmap. You're building the platform function: the API framework, MCP server strategy, identity and access, notifications, reporting, and the shared platform that every vertical product team depends on.

As a genuine force multiplier across the entire product organisation, you'll partner directly with engineers and architects on the hardest, most technically ambiguous problems — not to delegate them, but to go deep personally. You'll define how Brightflag's platform scales, build the intake and prioritisation mechanism that keeps three ambitious vertical teams aligned, and set the technical bar for what 'built right' looks like at Brightflag. The work you do here gets reused everywhere — that's the definition of real impact.

You'll be working with a sharp, collaborative product and engineering team in a remote-first environment, with monthly touchpoints in Dublin and an annual trip to New York. Brightflag sits at the intersection of legal technology and enterprise SaaS — a genuinely interesting domain where platform decisions carry real commercial weight. If you're a seasoned Platform or Infrastructure Product Manager who wants to step into a founding role with full agency, a clear mandate, and the technical depth to back it up, this is the one.

What You Will Be Doing

Own product strategy and roadmap for Brightflag's Platform pillar: API framework, MCP server, identity and access (IDP), notifications, reporting, audit, and AP/PS tooling — the infrastructure that vertical product teams build on rather than rebuild themselves

Treat the vertical product teams as internal customers. Build and run the intake and prioritisation mechanism that resolves competing requests from the vertical product teams and make trade-offs transparent when demand outpaces capacity

Own Brightflag's MCP server strategy end to end

Partner directly with engineering on architecture, sequencing, and build-vs-buy trade-offs across platform domains. Default to fixing the underlying architecture over shipping a workaround, even when the workaround is faster

Define and track platform health metrics: internal team adoption, API and tool reliability and latency, developer onboarding time, incident response, and audit trail coverage

Write technical documentation and API/tool contracts clear enough that internal engineers and external developers can build against them without coming to you first

Go deep personally on the hardest, most technically ambiguous problems in the platform rather than delegating them upward or outward

Represent the platform's roadmap and trade-offs credibly to vertical team leads and engineering and product leadership, without formal authority over either

As AI-assisted engineering increases delivery speed, reset team rituals so discovery and outcome validation scale alongside it — coach the team to avoid mistaking faster shipping for progress

Shape team norms for responsible AI-assisted engineering jointly with tech leads, and mentor other PMs on building effective partnerships with engineering

Requirements

• To be successful in the role, you need:
• 7+ years in product management, with a meaningful share on platform, infrastructure, identity/access, or developer-tools/API teams — not purely customer-facing feature work
• Technical foundation (computer science, engineering, or equivalent hands-on experience) that enables credible engagement in architecture and protocol discussions. Comfortable reading an API or MCP spec and reasoning about trade-offs
• Direct familiarity with identity and access management concepts (OAuth 2.0/2.1, OIDC, SSO, directory sync, least-privilege access) and/or API platform patterns (REST design, webhooks, rate limiting, versioning)
• Strong API taste: a point of view on what makes a tool or endpoint easy to build against, defensible down to individual parameter and permission-scoping decisions
• Bias toward root-cause architectural fixes over point patches, even when the patch is faster to ship
• Comfortable operating without a clean backlog — able to build the mechanism that sorts out competing demand from three vertical teams with their own roadmaps and opinions
• Technical credibility — not to write code, but to engage as a genuine peer with architects and engineers.
• Intellectual curiosity and comfort with ambiguity — this is a first-of-its-kind role at Brightflag with no playbook. The right person is energised by that, not unsettled by it
• Stays objective under pressure, owns responsibility for decisions and innovation, and maintains a healthy, sustainable pace for themselves and the team
• The following are a bonus!
• Exposure to MCP, function calling, or agent tooling is a strong plus given this role owns Brightflag's MCP server strategy. Genuine curiosity about this space is required even if direct experience is limited
• Experience at a multi-product SaaS company
• Life @ Brightflag
• We're growing fast and so is the experience we can offer you:
• A huge opportunity to make a real impact, to shape what we do and where we are going.
• The exposure and challenge you need to learn, grow and progress your career in a high growth environment.
• Complex technical and business problems to solve and the trust and autonomy you need to go and solve them.
• A sound, helpful team, in a friendly, values-driven and inclusive environment.
• Competitive salary.
• 25 days of holidays.
• Employer pension scheme.
• The Tax-Saver or Cycle-to-Work Scheme.
• Comprehensive health insurance, life insurance and long term illness/income protection.
• Fully flexible work location and work patterns so you can balance life at home with life at work - come to the office, work at home… or enjoy a blend of both at your discretion.
• Wellbeing program & stipend.
• We are a diverse and inclusive bunch of people. We welcome diverse perspectives and people who make every day count and strive for constant improvement. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.
• About Brightflag
• Hi, we're Brightflag, the AI-powered, enterprise legal management platform that helps corporate legal departments operate with greater clarity, efficiency, and control.
• Powered by our patented AI, which was developed with over 100,000 hours of legal and engineering expertise, and supported by our best-in-class Customer Success teams, Brightflag enables in-house legal teams to streamline operations, manage matters and spend, and collaborate more effectively with outside counsel.
• Today, Brightflag is trusted by leading global organizations and forms part of the Legal & Regulatory division of Wolters Kluwer, a global provider of professional information, software solutions, and services. You can learn more about Brightflag here .
• Our Interview Practices
• To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.
• Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

Conditions

This role offers a flexible work location across Ireland. Whether that be in the office, remote from anywhere in Ireland, or a mix of office/remote work in Ireland, you choose what works best for your lifestyle.

Your time is valuable. To help with your application, we advise that regrettably we cannot offer work permit sponsorship/self sponsorship for this role.

The Opportunity

Brightflag is at an inflection point. After launching a multi-product strategy and scaling rapidly across a number of verticals (E-Billing, Matter Management, and Vendor Management), we're now building the platform layer that ties it all together — and we're hiring the first Principal Technology Product Manager to own it. This isn't a role that inherits someone else's roadmap. You're building the platform function: the API framework, MCP server strategy, identity and access, notifications, reporting, and the shared platform that every vertical product team depends on.

As a genuine force multiplier across the entire product organisation, you'll partner directly with engineers and architects on the hardest, most technically ambiguous problems — not to delegate them, but to go deep personally. You'll define how Brightflag's platform scales, build the intake and prioritisation mechanism that keeps three ambitious vertical teams aligned, and set the technical bar for what 'built right' looks like at Brightflag. The work you do here gets reused everywhere — that's the definition of real impact.

You'll be working with a sharp, collaborative product and engineering team in a remote-first environment, with monthly touchpoints in Dublin and an annual trip to New York. Brightflag sits at the intersection of legal technology and enterprise SaaS — a genuinely interesting domain where platform decisions carry real commercial weight. If you're a seasoned Platform or Infrastructure Product Manager who wants to step into a founding role with full agency, a clear mandate, and the technical depth to back it up, this is the one.

What You Will Be Doing

Own product strategy and roadmap for Brightflag's Platform pillar: API framework, MCP server, identity and access (IDP), notifications, reporting, audit, and AP/PS tooling — the infrastructure that vertical product teams build on rather than rebuild themselves

Treat the vertical product teams as internal customers. Build and run the intake and prioritisation mechanism that resolves competing requests from the vertical product teams and make trade-offs transparent when demand outpaces capacity

Own Brightflag's MCP server strategy end to end

Partner directly with engineering on architecture, sequencing, and build-vs-buy trade-offs across platform domains. Default to fixing the underlying architecture over shipping a workaround, even when the workaround is faster

Define and track platform health metrics: internal team adoption, API and tool reliability and latency, developer onboarding time, incident response, and audit trail coverage

Write technical documentation and API/tool contracts clear enough that internal engineers and external developers can build against them without coming to you first

Go deep personally on the hardest, most technically ambiguous problems in the platform rather than delegating them upward or outward

Represent the platform's roadmap and trade-offs credibly to vertical team leads and engineering and product leadership, without formal authority over either

As AI-assisted engineering increases delivery speed, reset team rituals so discovery and outcome validation scale alongside it — coach the team to avoid mistaking faster shipping for progress

Shape team norms for responsible AI-assisted engineering jointly with tech leads, and mentor other PMs on building effective partnerships with engineering