Principal Technical Program Manager

Description

The company is building cloud-based solutions for its customers, and its Science & Technology organization uses technology to make healthcare more precise, personal, and accessible.

This role leads the Technical Program Management organization and a strategic portfolio spanning digital platforms, shared services, and cross-segment programs.

You will build a strong TPM team, set up consistent operating routines across the portfolio, and keep priorities, investments, dependencies, and plans tied to business and customer results.

You will give portfolio-level visibility, handle risks and escalations early, push adoption of shared platforms and strategic partnerships, and support decisions through clear governance, metrics, and executive reporting.

Responsibilities

• Lead and grow a high-performing TPM team that supports complex cross-functional programs and shared services.
• Set clear operating expectations, team priorities, and resource allocation that match business goals.
• Coach TPM talent in program leadership, stakeholder management, execution discipline, and strategic thinking.
• Build a culture of collaboration, accountability, continuous improvement, and delivery excellence.
• Plan and run portfolio work across products, services, and business segments so it matches strategic priorities and customer outcomes.
• Coordinate cross-functional initiatives, dependencies, milestones, and investment priorities across the portfolio.
• Work with segment, product, and engineering leaders to drive adoption of shared platforms and capture business value.
• Create governance and operating routines that make execution more visible, predictable, and accountable.
• Own portfolio-level risks, dependencies, releases, escalations, and resource constraints.
• Resolve cross-team blockers and make sure critical issues reach the right people and get addressed.
• Define common program management frameworks, tools, metrics, and practices, and drive their adoption.
• Standardize planning, reporting, milestone readiness, release management, and portfolio governance.
• Monitor portfolio health, compliance, and operational performance, and improve them over time.
• Work with Finance and leadership on budget planning, investment prioritization, cloud cost management, and chargeback.
• Track portfolio performance and give data-based advice on priorities, investments, and trade-offs.
• Act as a trusted adviser to senior leaders in Product, Engineering, Operations, Finance, Quality, Security, and business segments.
• Produce executive reports on portfolio health, key risks, dependencies, decisions, and outcomes.
• Align stakeholder groups and present one portfolio view in leadership and business reviews.

Requirements

• Bachelor's degree in Engineering, Computer Science, Business, Program Management, or a related field.
• At least 10 years of program or portfolio management experience, including 5+ years leading TPM teams.
• Significant experience leading complex technical programs, strategic portfolios, or program management organizations in a global, matrixed setting.
• Proven people leadership: building teams, coaching program leaders, setting priorities, and developing talent.
• Strong record of managing cross-functional programs with Product, Engineering, Quality, Regulatory, Security, Operations, Finance, and business stakeholders.
• Proven ability to lead portfolio planning, dependency management, risk mitigation, executive governance, and escalation handling.
• Experience working across multiple products, platforms, services, geographies, or business segments.
• Solid understanding of the Software Development Lifecycle (SDLC), the AI Development Lifecycle (AI-DLC), cloud platforms, agile delivery, and product development processes.
• Ability to turn strategy into executable plans, governance mechanisms, and measurable outcomes.
• Strong skills in executive communication, facilitation, negotiation, and stakeholder management.
• Experience with planning and execution tools such as Aha!, Smartsheet, Rally, Jira, Jama, or comparable platforms.
• Ability to work well amid significant technical complexity, interdependencies, shifting priorities, and many decision-makers.
• Desired: proven leadership in digital transformation, including cloud modernization, platform adoption, and organizational change.
• Desired: experience in healthcare technology, medical devices, or other highly regulated industries, with knowledge of quality systems, compliance, privacy, cybersecurity, and risk management.
• Desired: knowledge of AI-DLC methods, governance frameworks, and responsible AI practices, including deploying AI-enabled products and services.
• Desired: ability to simplify complexity and clarify technical, business, and organizational issues, turning strategy into action.
• Desired: ability to balance tactical execution with long-term strategy while influencing highly matrixed organizations.
• Preferred: current PMP certification.
• Preferred: Lean/Six Sigma certification.

Conditions

The company will not sponsor employment visas, now or in the future, for this role.

For U.S.-based positions only, the annual pay range is $152,000.00-$228,000.00.

Offers are unlikely to land at or near the top of the range, and pay depends on the facts of each case, including skills, qualifications, experience, and location.

The role may be eligible for performance-based incentive pay, which may include cash bonuses and/or long-term incentives (LTI).

Only candidates legally authorized to work in the United States will be employed for this opening.

Any offer is conditional on passing a drug screen, where applicable.

The company does not currently require U.S. employees to be vaccinated against COVID-19, but some customers have vaccination mandates that may apply to certain employees.

Relocation assistance is not provided.

Benefits

• Competitive benefits package including medical, dental, vision, paid time off, a 401(k) with employee and company contribution options, life, disability, and accident insurance, and tuition reimbursement.