Principal Services Solutions Consultant, Americas WWSA

Description

The company has moved from storage maker to data platform. It closed fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and growth is speeding up into FY27.

The team's customers include hyperscalers, AI labs, AI hardware suppliers, data platform providers, and the wider AI ecosystem.

Responsibilities

• Act as a customer-facing consultant for large strategic accounts in the Americas, pairing services sales with technical solution work to show how Advanced Services can lower risk, speed up transformation, and get more out of data infrastructure spending.
• Work with strategic-account sales leads, account executives, systems engineers, partners, delivery staff, and customer stakeholders to turn business priorities, technical needs, and service options into transformation strategies and outcomes that can be carried out.
• Build trust with executive, infrastructure, operations, and application leaders in key Americas accounts.
• Join WWSA sales and systems-engineering teams early in the customer cycle to find services opportunities and shape account plans.
• Run discovery and consultative talks on data-center consolidation, workload modernization, migration, automation, lifecycle management, operational readiness, and risk reduction.
• Convert customer business problems into practical, outcome-focused Advanced Services plans and proposals.
• Design and position layered services engagements such as assessments, workshops, migration, residency, business-critical support, technical account management, automation, and lifecycle services.
• Write proposals, statements of work, presentations, business cases, and executive recommendations with internal and partner teams.
• Advise the customer on technical and commercial matters from qualification through solution design, approval, contracting, and handover to delivery.
• Coordinate internal resources so proposed solutions are technically sound, commercially strong, and deliverable with available capacity.
• Work with channel and strategic partners to reach more customers and build shared value.
• Keep opportunities, pipeline, and forecasts well managed, with clear next steps, risks, dependencies, and close plans.
• Gather customer feedback and market insight to improve service packaging, enablement, and go-to-market work.

Requirements

• Background in enterprise technology consulting, professional services, solution architecture, technical sales, or a similar customer-facing role.
• Proven results with large, complex, or strategic accounts in the Americas.
• Ability to link executive business goals with infrastructure, data, cloud, modernization, migration, and operations needs.
• Strong skills in consultative selling, discovery, storytelling, presenting, and negotiating.
• Experience writing services proposals, statements of work, business cases, or transformation roadmaps.
• Solid technical knowledge of enterprise infrastructure and data-center environments, with credibility when speaking to architects, engineers, IT leaders, and executives.
• Sound commercial judgment to weigh customer value, solution quality, scope, margin, and delivery feasibility.
• Ability to lead through influence across sales, engineering, product, delivery, finance, legal, and partner groups.
• Excellent written and spoken communication, with strong executive presence.
• Willingness to travel as needed to support customers, partners, and strategic account work.
• Preferred: experience selling or delivering data migration, modernization, automation, lifecycle, residency, technical account management, or business-critical support services.
• Preferred: experience serving financial services, telecommunications, healthcare, manufacturing, technology, or other complex enterprise industries.
• Preferred: familiarity with enterprise storage, cloud operating models, hybrid infrastructure, data protection, or platform modernization.
• Preferred: experience working with global strategic-account teams and large technology partners.
• Preferred: bachelor's degree or equivalent professional experience.

Conditions

The role is listed as remote and is to be filled within the territory, with New York Metro and Pittsburgh as the preferred locations. Qualified candidates in neighboring East Coast states will also be considered.

Annual base salary range is $260,000 to $456,000 USD. Pay depends on role, level, and location, and for multi-location roles reflects the labor market across those locations.

The role may be eligible for incentive pay and/or equity.

There is no application deadline. Applications are accepted on an ongoing basis until the position is filled.

Benefits

• Flexible time off.
• Wellness resources to support a healthy work-life balance.
• Company-sponsored team events.