Principal Program Manager

Description

We anticipate the application window for this opening will close on - 21 Nov 2026

Careers that change lives start here. The company is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.

A Day in the Life

At Electrophysiology Therapies Marketing Analytics and Insights, our mission is to empower better data driven decisions, increase data access and improve process efficiency for generating insights. Join our growing team and lead a high-visibility, high-impact program to help bring this mission to reality. This is a unique opportunity to drive the end-to-end strategy and execution of the Electrophysiology Therapies Marketing Analytics Reporting Suite by leading a cross functional team of commercial teams and technical developers.

Careers that Change Lives

At Electrophysiology Therapies Marketing Analytics and Insights, our mission is to empower better data driven decisions, increase data access and improve process efficiency for generating insights. Join our growing team and lead a high-visibility, high-impact program to help bring this mission to reality. This is a unique opportunity to drive the end-to-end strategy and execution of the Electrophysiology Therapies Marketing Analytics Reporting Suite by leading a cross functional team of commercial teams and technical developers.

We’re looking for a seasoned program leader with commercial (downstream/ upstream/ marketing analytics) marketing background in medical devices or healthcare industry. You’ll play a pivotal role in understanding the key analytics needs of the business and translating those needs into actionable requirements for the technical team. You will also be responsible to developing the strategy for the life-cycle management of this program, recommending resourcing needs and driving adoption of the tools within the program.

A Day in the Life

Own the end-to-end program plan and roadmap for the Electrophysiology Therapies Marketing Analytics Reporting Suite.

Serve as the primary bridge between commercial stakeholders and technical team—including corporate insights team and other development partners.

Translate commercial questions and workflows into clear use cases, requirements, prioritized backlog items, acceptance criteria, and measurable outcomes.

Build strong relationships with commercial marketing, sales, finance, product, and leadership partners to understand how dashboards will be used and what business questions need to be answered.

Lead discovery and prioritization for reporting needs; facilitate working sessions to align on audience, business purpose, key performance indicators, metric definitions, and the right level of detail.

Partner with technical teams to shape dashboard and data solutions, clarify trade-offs, resolve ambiguity, manage dependencies, and keep business outcomes central to technical decisions. This is a program leader role—not a hands-on software development position.

Establish consistent program governance, including executive updates, decision forums, status reporting, issue and risk management, and timely escalation of barriers.

Coordinate design reviews, data and metric validation, user acceptance testing, release readiness, and stakeholder sign-off so reporting is accurate, understandable, and fit for commercial use.

Lead change management and adoption, including communications, enablement, training, feedback loops, and post-launch improvements. Use adoption and outcome data to guide the roadmap.

Define and monitor success measures such as report usage, data quality, time saved, access to insights, and the extent to which reporting supports commercial decisions.

Identify opportunities to standardize and scale reporting practices across Electrophysiology Therapies.

Manage external partners or vendors, as applicable, and ensure program activities follow the company processes and applicable privacy, security, quality, and compliance requirements.

Requirements

• Bachelor’s degree in business, marketing, engineering, information systems, analytics, or a related field.
• 7+ years of relevant professional experience in program/project/ product management or leading other commercial marketing initiatives; an advanced degree may be considered in place of up to two years of experience, subject to the company’s job-level requirements.
• 5+ years of commercial marketing or downstream marketing experience in the medical device or healthcare industry.
• Demonstrated success leading cross-functional programs in a matrixed environment, with accountability for outcomes across teams that may not report directly to you.
• Experience translating commercial stakeholder needs into clear requirements and working effectively with technical, analytics, data, or software teams to deliver solutions.
• Strong understanding of commercial performance measurement, business/ financial metrics, and how sales and marketing teams use reporting to make decisions.
• Excellent communication and facilitation skills, including the ability to explain technical concepts in business terms and business needs in actionable terms for technical teams.
• Strong executive presence and demonstrated ability to influence stakeholders, align teams, resolve ambiguity, and escalate issues constructively.
• Experience managing program plans, dependencies, risks, decisions, competing priorities, and multiple work streams through launch and adoption.
• Strong analytical, problem-solving, and organizational skills; able to synthesize complex information and recommend a clear path forward.
• Nice-to-Have Qualifications
• Master’s degree in business, marketing, business analytics, or a related field.
• Experience in electrophysiology, cardiac rhythm management, cardiac ablation, or another cardiovascular medical device business.
• Experience in marketing analytics, business intelligence, user experience and dashboard.
• Familiarity with business intelligence tools such as Power BI; CRM platforms such as Salesforce; and data environments such as Snowflake. Hands-on development or coding is not required.
• Experience with agile or product-oriented delivery, user research, backlog prioritization, user acceptance testing, and iterative releases.
• Experience leading change management and adoption for new commercial tools, processes, or reporting capabilities.
• For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.
• Physical Job Requirements
• The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
• The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.
• U.S. Work Authorization & Sponsorship
• At the company, we are committed to fostering an environment where employees can thrive and make a meaningful impact. In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment.
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• Recruitment Fraud Alert
• We are aware of phishing scams targeting job seekers. Please keep the following in mind:
• Apply only through official the company channels. All legitimate the company recruiting communications come from approved the company platforms and official @the company's site email addresses.
• The company will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. Any such requests are not legitimate.
• If you receive a suspicious message claiming to be from the company, do not respond, click links, or open attachments.
• If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of the company, please contact us immediately at the company's site .
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Benefits

• The company offers a competitive Salary and flexible Benefits Package
• A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
• Salary ranges for U.S (excl. PR) locations (USD):$120,000.00 - $180,000.00
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• This position is eligible for a short-term incentive called the company Incentive Plan (MIP).
• The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).
• The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance , Health Savings Account , Healthcare Flexible Spending Account , Life insurance, Long-term disability leave , Dependent daycare spending account , Tuition assistance/reimbursement , and Simple Steps (global well-being program).
• The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match , Short-term disability , Paid time off , Paid holidays , Employee Stock Purchase Plan , Employee Assistance Program , Non-qualified Retirement Plan Supplement (subject to IRS earning minimums) , and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).
• Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.
• Further details are available at the link below:
• The company benefits and compensation plans
• It is the policy of the company to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, the company will provide reasonable accommodations for qualified individuals with disabilities.
• If you are applying to perform work for the company, Inc. (“the company”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which the company reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. The company will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.