Strategic Initiatives Program Manager

Description

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

The Strategic Initiatives (SI) team within the Strategic Solutions (SS) portfolio is broadly responsible for designing and executing on transformational initiatives for TPSS (Transaction Processing and Shared Services). Our aim is to deliver efficiencies, reduce expenses, mitigate risk and regulatory issues, and enhance the customer and employee experience. Our work ranges from identifying and solving highly strategic complex problems to leading large multi-year programs with stakeholders across the bank.

As a member of the team, you will work in a highly collaborative fashion with a large cross-section of stakeholders, partners, and other colleagues. You will become a trusted advisor to the leadership team and business partners across Operations. Reporting to a portfolio director, you will:

Design, execute, and deliver on one or more initiatives in support of TPSS’ strategic priorities

Lead each initiative through ideation, scoping, funding (CapEx and OpEx), execution, and benefit delivery

Utilize and propagate the bank’s standards for developing deliverables, managing projects, reporting progress and managing risks and issues​

Create relevant reporting to fulfill stakeholder needs

Provide governance across the initiatives

Monitor and report on the program’s performance and progress in Jira

Develop trusted relationships with senior leaders and key business partners

Contribute your experience, learnings, and thought leadership to the broader SI team on the industry, best practices, analytics, etc.

Support shaping the strategy and execution of the SI team itself

You will bring an eagerness to expand your knowledge base of program execution and delivery, critical thinking, relationship management, and a learning mindset to support critical changes and accelerate execution. You will display high energy and resilience in ambiguous and fast-paced contexts. You welcome the opportunity to learn new systems and skillsets and develop executive presence.

Basic Qualifications

Bachelor's degree, or equivalent work experience

Six or more years of related experience

Preferred Skills/Experience

Experience with managing strategic and operational transformations

Ability to operate in a demanding high-expectations and standards environment

Problem solver with an ownership mindset, instead of a facilitator

Exceptional strategic, analytical, problem-solving, and storyboarding skills

Executive presence

Ability to influence without authority, leveraging a positive, consultative approach to clients and team members

High degree of comfort with ambiguity

Detail-orientation with excellent organizational skills and ability to adapt to change

Exceptional written and verbal communication skills

Proficient in project management software, Jira, and MS Office, including Excel and PowerPoint

Demonstrated commitment to professional development through ongoing education

Ability and willingness to travel up to 25%

Master's degree or equivalent work experience

Experience in banking industry / operations or contracting / consulting firms

Proficient in productivity tools and applications

Conditions

This role requires working from a U.S. Bank location three (3) or more days per week.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants .

Benefits

• Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:
• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
• Review our full benefits available by employment status here .