Principal Manager - Sales Engineer

Description

The company sells data, voice, security, IT, mobility and managed services to business customers, and this role sits with the sales team on the technical side of new business.

You will work with the sales team to understand what customers need and shape the right mix of these services into a package, with the goal of delivering strong technical solutions and strong customer service.

Responsibilities

• Work out the business challenges each customer faces.
• Design the solution and architecture that meets the customer's need.
• Build business cases and help customers choose the solution.
• Draft agreements covering pricing, service commitments and technical specifications.
• Create and manage technical program plans so that what was promised gets delivered.
• Grow new business and existing accounts.
• Pass a motor vehicle record check.

Requirements

• You are curious, resourceful and comfortable with all kinds of people. Strong active listening and an analytical approach help customers feel they have what they need to move forward.
• You combine technical knowledge with business sense and can explain the value of complex solutions in plain language. You put customer success first, because your own success and your team's depend on it.
• You have a bachelor's degree or 4+ years of work experience.
• You have 6+ years of relevant experience, gained through work, military service, specialized training, or a mix of these.
• You have experience selling technical solutions.
• You hold a valid driver's license and can pass a motor vehicle record check.
• You are willing to travel.
• Even better if you have one or more of the following:
• Technical design and engineering experience, ideally in communications or networks.
• Knowledge of wireless services and the benefits of data, voice, cloud, managed IT, security and mobility solutions, ideally including M2M.
• Experience negotiating and contracting for complex technical solutions.
• Experience building detailed project plans with technical specifications, requirements and milestones for complex technical solutions.
• Experience working on a sales team and meeting demanding sales targets.
• Experience supporting SLED accounts.
• Experience selling Fixed Wireless Access and Private Networks.
• Familiarity with the company's systems and processes.
• You can apply even if you do not meet every even better item.

Conditions

This is a mobile role, mainly based at customer or field locations, with occasional visits to a company office for in-person training and meetings.

The role is scheduled for 40 hours per week.

Pay is commission based, with the chance to earn more. Base salary depends on your location and confirmed skills and experience. For part-time work, compensation is adjusted to your hours.

For the New York location on this requisition, the full-time annual salary range is $98,500.00 to $172,000.00.

Benefits

• Health coverage including medical, dental and vision, plus short and long term disability, basic and supplemental life insurance, AD&D insurance, identity theft protection, pet insurance, and group home and auto insurance.
• A matched 401(k) savings plan.
• Up to 8 company-paid holidays and up to 6 personal days each year.
• Paid parental leave, adoption assistance and tuition assistance, along with other incentives.
• Possible premium pay such as overtime, shift differential, holiday pay and allowances, depending on the role.
• New hires receive up to 15 days of vacation per year, and the amount grows with service.
• Part-time staff may qualify for some of these benefits, depending on individual circumstances.