Senior Sales Engineer - Partner

Description

The role is a senior sales engineer position focused on partners, supporting the company's sales work by giving clients and prospects a strong hands-on experience with the product through workflow help and advocacy.

The senior sales engineer takes on the more complex requests and mentors less senior team members.

The posting type is remote or hybrid.

Responsibilities

• Help win and grow accounts through technical sales consulting, both virtually and in person.
• Look for chances to deepen partner engagement: run agendas, build presentation materials, and set meeting goals.
• Own the creation and upkeep of partner-focused material for technical sales training.
• Act as a subject matter expert and consultant for internal and external stakeholders.
• Join sales calls and meetings with account executives and partners, and present or demo the product, leading these when needed.
• Run proof of concept projects and answer prospect questions and concerns.
• Serve as the link between the company's partnership-focused teams, supporting sales readiness for partners and helping onboard partner account executives.
• Support RFx and third party risk assessment work: gather prospect requirements, write sales proposals showing how the solution meets business needs, and teach partners the best practices for RFx, risk assessments and TPRA.
• Pass product feedback to the product management team, drawing on prospect and customer input, product issues, field deployments and market trends.
• Act as a customer-facing product advocate: build documentation, presentations and demos that explain functionality and value, present at industry events such as field enablement, and write on industry trends and best practices.
• Keep deep expertise in the product suite by working with internal teams, studying independently, and tracking upcoming enhancements and features. Earn the company Master status and other related certifications, and build expertise in Extend products such as the aiR suite.
• Build and maintain knowledge of the company's security posture to help complete annual risk assessments and answer security questions.
• Learn the company's sell strategy, run effective discovery to uncover pain points, and address customer questions proactively. Work with account executives to find and resolve pain points in partner sales efforts.

Requirements

• Experience supporting Legal Data Intelligence solutions.
• Thorough technical knowledge of the company.
• A strong sales mindset.
• Seven years supporting SaaS applications, with at least four years in sales engineering, client services or consulting.
• The company Certified Administrator (RCA) is strongly preferred. Otherwise you must be able to pass the exam within 3 months of starting.
• The company Master status is preferred. Otherwise you must be able to reach the company Master within 18 months of starting.
• Proven technical skills, excellent interpersonal skills, and strong written and verbal communication.
• Attention to detail, with analytical and problem-solving skills.
• A positive, service-minded attitude.
• Ability to travel 25%.
• Ability to juggle multiple tasks and manage your own workload.
• Required skills: Account Management, Business Development, Consultative Selling, Customer Relationship Management (CRM), Customer Relationships, Product Demonstrations, Relationship Management, Sales, Sales Engineering, Technical Sales.

Conditions

Pay is set for fair and equitable compensation.

The role is eligible for total compensation that includes competitive on-target earnings (OTE) and long-term incentives.

The expected OTE range is $127,000 to $191,000.

The final OTE depends on factors such as depth of experience, skill set, qualifications and internal pay equity. Offers at the top of the range are not typical, leaving room for future salary growth in the role.