People Data & Analytics Manager

Description

The company is a luxury jewelry house with more than 170 years of history, employing over 9,000 people across boutiques, workshops and corporate offices.

This is a New York, NY role on the Cartier North America team, reporting to the Director, People Data & Analytics.

You will help shape the People Analytics strategy and how workforce and business decisions are informed by data.

You will work with HR Business Partners, Talent Acquisition, Learning & Development, Finance, Retail, Commercial and other stakeholders to turn workforce data into insights and recommendations.

The role spans workforce planning, organizational effectiveness, talent, retention, engagement, recruiting and retail performance, with a focus on linking people data to commercial and operational results.

The work goes beyond reporting what happened: you will explain why it happened, what it means and what to do next.

Responsibilities

• Lead end-to-end analysis of headcount, turnover, retention, recruiting, org structure, performance, talent, engagement and productivity.
• Turn business questions and hypotheses into structured analytical plans, then find the right data, run the analysis and recommend actions.
• Spot trends, risks and opportunities in workforce data and bring them to HR and business leaders before they are asked for.
• Analyze how people metrics relate to commercial, client and operational performance, including boutique performance.
• Run diagnostic and predictive work on questions such as what drives turnover, what signals a successful hire, and how productivity and talent development can improve.
• Support workforce planning and org design using staffing levels, composition, spans and layers, vacancies, productivity and other health indicators.
• Explore predictive analytics, statistical modeling and AI-enabled methods for People Analytics.
• Build and keep improving executive dashboards, scorecards and reports in Power BI, Looker, Visier, Workday, Excel and other tools.
• Design KPI frameworks so leaders can track workforce health, spot emerging trends and measure progress on priorities.
• Turn complex data into clear visuals and narratives for HR, business and executive audiences.
• Automate recurring reporting to make workforce insights faster, scalable and easier to access.
• Work with the Director to shape the People Analytics reporting roadmap and new capabilities.
• Act as a trusted analytics partner to HR Business Partners and Centers of Excellence, helping them frame questions and choose methods.
• Work with HR, Finance, Retail Operations, Commercial and other functions to combine workforce and business views.
• Present findings and recommendations, explaining what they mean for the business and what actions could follow.
• Align reporting definitions, methods and data priorities across local, regional and global teams.
• Handle ad hoc analyses and urgent executive requests that need fast synthesis of workforce and business data.
• Keep workforce data accurate, consistent and complete across Workday, Visier, reporting tools and other HR systems.
• Write and maintain standard definitions, methods and documentation for key people metrics and KPIs.
• Work with HRIS, HR Operations, IT, Finance and global teams to fix data issues and improve reporting and data flows.
• Help implement, improve and drive adoption of People Analytics platforms, including Workday and Visier.
• Check dashboards, reports and analyses for quality before they reach stakeholders and leadership.

Requirements

• A bachelor's degree in data science, statistics, economics, business analytics, computer science, HR, finance or a related quantitative field. An advanced degree is a plus.
• 5+ years in People Analytics, Business Analytics, Workforce Analytics, HR Analytics, Business Intelligence or a similar analytical role.
• A record of leading analytical projects independently, from the business question through analysis, insight and recommendation.
• Strong Excel and data visualization skills, with experience building executive-level dashboards and analytical tools.
• Workday and/or Visier experience is strongly preferred. Looker, Tableau or similar BI tools are a benefit.
• Experience combining and analyzing data from several sources. SQL or similar query tools are a plus.
• Strong quantitative skills, with the ability to find patterns, diagnose issues and recommend actions.
• Strong visualization and storytelling skills, including explaining complex findings to non-technical audiences.
• Experience working directly with senior stakeholders and turning vague business questions into structured analysis.
• High attention to detail and a commitment to data accuracy and governance.
• Ability to manage several projects and priorities in a fast-moving, highly collaborative setting.
• Experience in retail, luxury, consumer products, hospitality or another customer-facing industry is a plus.

Conditions

Based in New York, NY, with the Cartier North America team.

Reports to the Director, People Data & Analytics.

Expected salary range is $130,000-140,000, set by relevant skills and experience.

The company is an equal-opportunity employer that values diverse backgrounds and identities.

Only candidates selected for further consideration will be contacted.

Benefits

• Help shape the People Data & Analytics capability for a leading luxury house.
• Work with senior HR and business leaders on highly visible strategic projects.
• Work where people, client, retail and commercial analytics meet, linking workforce insight to business results.
• Build skills in Workday, Visier, BI, predictive analytics and emerging AI tools.
• Collaborate closely with local, regional and global teams across Cartier and the company.
• Access Maison training, professional development, and continuous learning and feedback.
• The company offers a generous pay and benefits package to eligible employees.
• Medical, dental and vision coverage, with health savings and flexible spending accounts available.
• Income protection, including life insurance and disability benefits, plus a 401(k) with employer match.
• Paid time off, a wellness reimbursement, and an employee assistance program.
• Volunteer days off to support local community initiatives.