Sr Business Systems Analyst (SuccessFactors)

Description

You will carry out the company's strategy as a senior business analyst on an HR technology team that supports SuccessFactors Recruiting and Onboarding.

The current application set is SuccessFactors, SmartRecruiters and ClickBoarding, which are planned to be merged into one platform within 3-5 years.

Working closely with HR business partners is central to this role. You will work with technologists, vendors and engineers on projects and support, doing hands-on configuration and testing and coordinating across teams on enhancements, reporting and analytics, and security.

Responsibilities

• Talk with business partners to learn the processes in scope and their requirements, for both support and project work.
• Work with vendors, business partners and IT to settle on the best-fit solution for the stated requirements.
• Find workable answers when the systems cannot do what is needed.
• Configure the system and build reports using Report Stories, BIRT and other native reporting tools.
• Help design the authorization model and work with engineers on enhancements and automation involving SAP BTP, automations and AI.
• Run project work for the applications and modules in scope.
• Handle day-to-day support for those applications and modules, including tickets, adopting vendor releases, IT governance tasks and enhancements.
• Navigate SAP HCM OM/PA modules for Talent Management data, and write RICEF specifications.
• Keep reviewing and improving SAP HCM, SuccessFactors and other third-party SaaS solutions.

Requirements

• Bachelor's degree in Computer Science, Information Systems, IT, Systems Engineering or another relevant technology field, or equivalent professional experience.
• 5+ years delivering high-quality HR or IT solutions, including project and support work.
• 5+ years with core HR systems, preferably SAP HCM or SF Employee Central, covering the full employee lifecycle from hire to retire.
• Hands-on configuration experience in SuccessFactors.
• 3+ years with SaaS HR solutions, mainly SuccessFactors; optional: SmartRecruiters and PageUp.
• 3+ years gathering requirements, modeling solutions and documenting them.
• Expert knowledge of SuccessFactors Onboarding (2.0). Knowledge of the Employee Central, BizX and IAS touchpoints is required.
• Understanding of SaaS recruiting solutions.
• Strong attention to detail and the ability to juggle several priorities in a quick-moving setting.
• Foundational grasp of HR Talent Management processes for the applications and modules in scope.
• Strong project and task management, with a record of successful delivery.
• Proven ability to work across business, operations and IT, including engineering and development, to build joined-up solutions.
• Available for critical after-hours production deployments, system upgrades, data corrections and patching.
• Able to work with people across several office locations and geographies.
• Excellent communication skills.
• Preferred qualifications: experience with PageUp and SmartRecruiters SaaS solutions.

Conditions

This is a hybrid role: you must work from the office at least four days per week. The company may change in-office requirements at any time.

Occasional travel within the USA.

The company is a global media and entertainment business and a subsidiary of Comcast Corporation.

Benefits

• Eligible for company-sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a range of discounts and perks.
• Full benefit details are on the Benefits page of the careers site.