OpenStack/Kubernetes-Container Ops (m/w/d) – Winterthur Area

Description

The company is a business and technology services leader with a $30+ billion business.

It serves 75% of the Fortune Global 100 and is known for technical depth and new ideas that make a difference to clients and society.

The team runs day-2 operations for OpenStack and Kubernetes container platforms, keeping cloud services stable and reliable through incidents, service requests, platform administration, health checks and standard changes, and passing complex architecture or control-plane problems to specialists.

The wider group invests more than $3 billion a year in R&D, and experts work in over 70 countries.

Responsibilities

• Run and support OpenStack and Kubernetes or container platforms in production.
• Handle day-2 work: fix incidents, complete service requests, run health checks and carry out routine maintenance.
• Find and resolve faults in the container runtime, the platform and the underlying infrastructure.
• Carry out standard changes, upgrades and maintenance by following the set procedures.
• Watch platform performance, uptime and service health.
• Keep operational documentation, procedures and service records current.
• Work closely with the Linux and baremetal infrastructure teams to keep the whole platform stable.
• Hand complex issues that need deep architecture or control-plane skills to specialist engineering teams.

Requirements

• Required: experience supporting OpenStack, Kubernetes or container platforms in an enterprise setting.
• Required: a solid grasp of cloud infrastructure, container orchestration, Linux and operational support processes.
• Required: hands-on experience with incident management, troubleshooting, monitoring and service operations.
• Required: strong analytical skills and a proactive attitude towards keeping services reliable.
• Required: ability to work within structured operations and service management frameworks.
• Required: German at minimum B2 level, mandatory.
• Required: the ability to take part in technical discussions, incident coordination, service reviews, change management and daily communication with German-speaking stakeholders, customers and operations teams.
• Required: Swiss citizenship.
• Preferred: Certified Kubernetes Administrator (CKA).
• Preferred: Certified Kubernetes Application Developer (CKAD).
• Preferred: OpenStack administration training or certification, such as Red Hat OpenStack Platform Administration.
• Advantageous: certifications in security, network, storage or compute infrastructure.

Conditions

Location: Winterthur area, Switzerland.

You should live in the Winterthur region or be able to get there regularly.

The reason for this is customer contact, operational coordination, onsite and remote-hands work, governance meetings and escalation when needed.

The company values diversity and inclusion and welcomes applications from all backgrounds.