Migration Delivery Senior Consultant - Marketing Cloud

Description

The company builds an AI-driven CRM where people and AI agents work together on customer success.

The team moves customers from legacy environments to modern cloud architectures.

This is an individual contributor role leading complex customer migrations from kickoff through go-live.

The same application pool covers Data 360, Revenue Cloud, Tableau and Marketing Cloud roles, so your resume may be reviewed by recruiters and hiring managers across the organization for the role that best fits your background.

Apply for no more than 3 roles within 12 months.

Responsibilities

• Own technical delivery, project health and go-live results for complex customer migrations from kickoff onward.
• Act as the main technical and strategic contact for your migration pod and build trust with customers.
• Coordinate with GDC engineering partners, hand off repeatable technical work and stay fully accountable for output quality.
• Build focused delivery plans centered on high-impact milestones and keep pod timelines on track.
• Translate complex migration problems into clear decisions for business and technical stakeholders.
• Work with Account Teams and Sales leaders so migration goals fit customers' wider strategy, renewal and expansion targets.
• Run enablement and alignment sessions so customer teams are ready for each platform change.
• Push adoption of AI agents and automation for discovery, data mapping and code conversion to cut manual work and shorten timelines.
• Work with Outbound Product Managers to track roadmaps and turn field feedback into product improvements.
• Find underused platform features and build them into migration roadmaps to raise customer throughput and adoption.
• Be a subject matter expert in at least one of Marketing Cloud (Engagement/Intelligence), Data 360 (Data Cloud), Revenue Cloud (CPQ/Billing) or Tableau.
• Use AI literacy and prompt engineering to direct AI agents in data retrieval, migration health reporting and task automation.
• Serve as the technical contact during major migration incidents, coordinating with Engineering and Product to protect customer operations during cutover.
• Watch technical trends and recommend releases that keep migrated environments fast and stable.

Requirements

• Have 4+ years in Professional Services, Customer Success or Technical Consulting, with a strong record on large-scale platform migrations.
• Bring deep hands-on expertise in at least one of Marketing Cloud (Engagement/Intelligence), Data 360 (Data Cloud), Revenue Cloud (CPQ/Billing) or Tableau.
• Show you can drive business value, lead technical discussions and handle complex stakeholder situations.
• Explain complex technical architecture in business terms and guide customers through data transformations.
• Have proven work with global or offshore delivery models, such as GDC, to speed up project delivery.
• Hold advanced knowledge of core Sales and Service Cloud or specialized clouds (Marketing, Data, Revenue or Tableau).
• Have familiarity with AI agents or automation applied to data mapping, sentiment analysis or task automation.
• Understand how target cloud platforms connect with telephony systems, third-party data sources and self-service portals.
• Hold a degree or equivalent relevant experience, assessed on core role competencies such as extracurricular leadership, military service, volunteer roles or work experience.
• Preferred: hold certifications in relevant domains, such as Marketing Cloud Consultant, CPQ Specialist, Data Cloud Consultant or Tableau Desktop Specialist.
• Preferred: have led multi-million dollar transformation engagements as an individual contributor.
• Preferred: hold the company AI Associate or Agentblazer certifications.

Conditions

Individual contributor role.

Benefits

• Access to current AI tools, a collaborative global delivery model and direct contact with the Product teams that build the platforms.
• Field feedback you give can shape how migration tooling develops, and your work will be visible across the business.
• Benefits and resources aimed at helping you find balance.