Marketing Services Program Specialist

Description

The role drives the commercial results, uptake and day-to-day running of health services offered across a network of 900 pharmacies.

You sit between pharmacies, service providers and end consumers, setting go-to-market plans, improving how services perform and growing them in a B2B2C model.

You report to the Marketing Services Manager and help widen the company's healthcare services range, with value for both pharmacies and patients.

The company is a healthcare solutions provider that supports pharmacies with services aimed at better patient care, stronger customer engagement and sustainable business growth.

Responsibilities

• Take Telemedicine, Loyalty and Dermatology services from launch through implementation and growth across the pharmacy network.
• Design and carry out B2B2C marketing and commercial plans that raise service uptake, engagement and revenue.
• Produce marketing collateral, training material, sales decks and point-of-sale tools.
• Train pharmacy and field teams so services are deployed well and actually used.
• Align internal teams, external providers and key stakeholders so services are delivered smoothly.
• Track performance, KPIs, budgets and forecasts, and turn them into regular business insight and recommendations.
• Spot operational problems and fix them to improve the pharmacy experience and business results.
• Run continuous improvement work that adds customer value and improves commercial outcomes.

Requirements

• 5+ years in marketing, business development, service management, project management or commercial roles.
• A degree in Marketing, Business Administration, Pharmacy or a related field.
• A commercial and business development mindset.
• Strong project and stakeholder management skills.
• Ability to analyse data and make decisions based on it.
• Strong communication, presentation and influencing skills.
• Experience managing budgets, forecasts and business KPIs.
• Experience managing multi-stakeholder projects and service-based business models.
• Advanced English.
• Experience in healthcare, pharmaceutical, retail or pharmacy settings is highly desirable.

Conditions

Full-time position.

Employed by the Spanish affiliate of the company.

Benefits outside the US vary by country and follow local market practice.

Eligibility and start dates for some benefits may differ, including for employees covered by collective bargaining agreements.

Benefits

• Work on new healthcare services that have a direct effect on pharmacies and patients.
• Join a strategic business area that is growing within the company.
• Work in a collaborative, fast-moving setting with a clear purpose.
• Access to professional growth and career development opportunities.
• Help shape the future of pharmacy healthcare services.