Lead Sales Engineer

Description

Who are we?

The company is the world’s digital infrastructure company, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.

A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.

A career at the company means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You’ll work across teams, influence key decisions, and help shape the path forward. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.

Job Summary

Own the technical win on our most complex partner-led deals and be the trusted technical voice of our partners inside the company.

Do you have extensive customer- or partner-facing experience in the data center, internet, cloud or telecommunications industry? We’re looking for a Lead Sales Engineer to join the EMEA Solutions Engineering team and own the technical win on our largest and most complex partner-led data center and interconnection opportunities across EMEA.

Who we are

The company is the world’s digital infrastructure company, operating over 260+ data centers across the globe. Digital leaders harness the company's trusted platform to bring together and interconnect foundational infrastructure at software speed. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.

Responsibilities

• You’ll be the senior technical voice on strategic partner-led pursuits: leading discovery, owning the design and the technical win, and coordinating across internal teams to deliver complex multi-site, multi-metro colocation and interconnection solutions. You’ll understand assigned partner’s technical requirements as a whole, not deal by deal, and represent them consistently inside the company. You’ll work as a peer with experienced Field Sales Engineers, alongside Partner Sales Managers, partner technical teams and our Partner Solutions Architects, who own the longer-term partner technical strategy.
• Partners you’ll work with:
• Global Systems Integrators, Network Service Providers, Managed Service Providers, Value Added Resellers, Distributors and Technology Alliances - from global partners to in-country resellers.
• Technical consulting and sales support
• Lead discovery to identify the business needs, challenges and technical requirements of partners and their end customers and proactively shape colocation and interconnection architectures on Platform the company
• Understand the workloads behind each opportunity – what the customer is running, what they’re trying to achieve and why – and design around those outcomes rather than the immediate request
• Build a holistic understanding of assigned partner’s technical requirements across their portfolio and customers and be their consistent technical voice inside the company
• Act as a subject matter expert on the company products and services, positioning solutions to partner and customer technical and business decision makers
• Analyze complex problems independently and provide full support for assigned partners and their customers, including global and multi-metro deployments
• Solution design and deliverables
• Own the technical win, including Capacity Feasibility Requests, Design Packages, architecture and quoting on the most complex partner-led opportunities
• Provide solution design expertise to Partner Sales Managers, Field Sales Engineers and field teams
• Use judgment to solve problems outside standard procedures, and feed partner requirements back into policies, procedures and products
• Lead complex RFI, RFP and RFQ responses, including joint responses with partners
• Turn complex wins into reusable solution designs and reference architectures with partners
• Partner and customer engagement
• Host meetings with partner and customer technical and business decision makers
• Manage relationships with partner technical teams, find new personas and opportunities, and bring deal insight into partner technical account plans
• Provide outstanding technical support in sales presentations, partner and customer meetings and events, with excellent communication verbally and in writing
• Business and market expertise
• Exceptional understanding of the company data center, network and cloud products and services
• Strong industry knowledge and familiarity with the competitive landscape
• Collaboration and team leadership
• Work as a peer with Field Sales Engineers, bringing partner context and design experience to their opportunities
• Mentor and coach SEs, and develop standard practices for designing and quoting with partners
• Motivate internal teams (Customer Success, Global Design and Construction, Capacity, Commercial Solutions, Operations) to ensure a smooth transition from pre-sales to post-sales
• Lead initiatives and team projects, and help shape a positive culture in the Global Solution Engineering community
• What success looks like
• First 6 months
• You’re the go-to SE on the biggest partner-led pursuits across EMEA, and Field SEs pull you in for partner context
• You’re mentoring SEs and have improved at least one part of how we design or quote with partners
• By 12 months
• You’ve owned the technical win on multiple complex partner-led deals
• Partners see you as their consistent technical voice in the company
• Other SEs and partners reuse your designs, architectures and practices

Requirements

• What you’ll bring
• Proven years of related experience with a bachelor’s degree; or proven years and a master’s degree; or a PhD with proven years’ experience; or equivalent experience
• Extensive customer- or partner-facing experience in the data center, internet, cloud or telecommunications services industry
• Deep, hands-on knowledge of data center and interconnection technologies — colocation, power and cooling, network design, and private connectivity to clouds and networks
• Ability to understand and explain technical issues, with thorough knowledge of products, applications and associated technologies
• Proven stakeholder management internally and externally, and the ability to work independently with minimal guidance
• Outstanding interpersonal, presentation and negotiation skills, at all levels of internal and external customers
• High-quality business proposals in line with agreed customer needs; strong problem resolution, project management and follow-through
• Able to adapt in a rapidly changing environment
• Fluent English and German, written and spoken
• Experience working with or for SIs, MSPs, VARs or network providers
• Experience mentoring other sales engineers
• Additional European languages
• Don’t tick every box? If the role excites you, apply anyway.
• Senior vs Lead
• We’re hiring at two levels. This is the Lead role; if you’re closer to the Senior profile, tell us.

Conditions

Preferably based in Frankfurt or Amsterdam, hybrid

Fluent English and German are required

Regular travel to partners and customers across EMEA

The company is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form .

We use artificial intelligence in our hiring process. Learn more here .

This posting is a new position within our organization.