Lead Solutions Engineer - EMEA NGO Marketing & Data

Description

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Job Category

Sales

Job Details

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Salesforce EMEA NGO Marketing & Data Solutions Engineer (SE)

About the Role

Join the NGO EMEA Solutions team to help Non-Profit Organizations (NGOs) scale their impact through Marketing, Data, and AI.

The Marketing & Data Solutions Engineer focuses on the unique challenges of the non-profit sector. You will act as the technical and strategic lead for NGOs, helping them solve complex challenges such as identifying new donor profiles, driving constituent personalisation, and managing volunteer engagement through harmonised data and AI. You will work directly with C-level executives IT and Business teams to design solutions using Salesforce Marketing Cloud, Data Cloud, and Agentforce.

Responsibilities

• Solution Design: Lead technical discovery and workshops to design blueprints that solve specific NGO challenges (e.g., donor retention, campaign ROI) and map directly to their strategic metrics.
• Technical Validation: Secure the "technical win" by building and delivering compelling, customized demonstrations using Salesforce Marketing Cloud, Data Cloud, and Agentforce.
• Innovation: Proactively develop Points of View (POVs) and reusable demo assets tailored to the non-profit sector, leveraging the latest AI and data tools.
• Cross Functional Collaboration: Partner with Account Executives and Core Solution Engineers to weave Marketing and Data into the broader Salesforce platform story for key accounts.
• Product Advocacy: Act as the voice of the NGO customer, feeding sector-specific requirements and use cases back to Salesforce Product Management to influence the roadmap.
• Commercial Impact: Partner with Sales leadership to achieve regional revenue targets while actively driving the strategic transition toward a consumption-based and Net New Annual Order Value (NNAOV) growth model.
• Go-to-Market Support: Partner with Sales, Product, and Industry teams to support technical sales campaigns and marketing events across EMEA.
• Essential Requirements
• Proven experience in a Solution Engineering, Pre-Sales, or Technical Implementation role.
• Strong background in marketing strategy and automation, particularly with Salesforce Marketing Cloud or similar enterprise engagement tools.
• Hands-on expertise with Customer Data Platforms (CDPs) and practical AI applications.
• Exceptional presentation skills, with the ability to translate complex data and AI concepts into clear, persona-driven narratives for both technical and non-technical audiences.
• A self-starter mentality, capable of managing multiple dynamic sales cycles and prioritizing tasks autonomously.
• Fluency in French and English is required to support teams across EMEA.
• Preferred Qualifications (Nice to Have)
• Industry Experience: Prior experience working with or selling to NGOs, charities, or the broader non-profit sector.
• Salesforce Expertise: Deep technical knowledge of the core Salesforce platform and specific Marketing Cloud modules (Account Engagement, Engagement, etc.).
• Data Architecture: Experience with modern cloud data platforms (e.g., Snowflake, Databricks, BigQuery, Redshift).
• Advanced AI Skills: Familiarity with Data Engineering, Machine Learning, Vector Databases, RAG, or Agentic AI.
• Implementation: Previous post-sales deployment or implementation experience.
• German and Spanish languages are a plus.
• Unleash Your Potential
• When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.