Lead Product Manager - Agentic Tax

Description

The company is the company Tax & Accounting, and it is looking for a Lead Product Manager to set product direction, portfolio strategy and business results across a product portfolio, a platform or a major customer area.

This is a senior role that combines product definition with business leadership. You will spot market opportunities, decide where to invest, shape product strategy and track measurable customer and revenue outcomes.

You will work across Product, Engineering, UX, Marketing, Sales, Customer Success and executive leadership so that investments build lasting advantage, grow revenue, deliver customer value and strengthen market position.

The ideal candidate brings solid product management skills, commercial judgment, a customer-first approach and a working understanding of AI-enabled product development, and can steer both strategy and delivery at scale.

Responsibilities

• Set and communicate the product vision, portfolio strategy, investment priorities and outcome-based roadmaps across several products, capabilities, customer journeys or platform areas.
• Turn customer needs, market conditions, product performance, competitor moves, regulatory changes and business goals into growth opportunities.
• Decide where to compete and how to win, including customer segments, market openings, platform investments and new technologies.
• Set portfolio OKRs, business cases, success measures and customer and commercial targets.
• Set priorities by weighing customer value, business impact, scalability, technical complexity, risk and long-term goals.
• Work with executive leadership to assess growth options, partnerships, acquisitions and platform investments.
• Make sure product strategy supports revenue growth, retention, market expansion, profitability and enterprise goals.
• Act as a thought leader on industry trends, customer workflows, competitive positioning and product innovation.
• Own business results for your portfolio areas, including adoption, retention, expansion, revenue, customer satisfaction and profitability.
• Lead pricing, packaging, monetization and value realization work with Product Marketing and business leaders.
• Define how new products, capabilities and customer segments will enter the market, launch, gain adoption and expand.
• Work with Sales, Marketing and Customer Success leaders to win, keep and grow customers.
• Build ways to collect customer, partner and market feedback and feed it into commercial and investment decisions.
• Lead strategic customer engagements, customer advisory boards and executive discovery work.
• Find adjacent markets, ecosystem partners, distribution channels and new growth paths.
• Create discovery frameworks and research practices that help all teams understand customers.
• Lead complex discovery work with enterprise customers, strategic accounts, partners and key segments.
• Analyse customer journeys, workflows, unmet needs and opportunities.
• Sponsor experiments that test assumptions and guide investment.
• Guide the building and testing of concepts, prototypes, MVPs and strategic initiatives.
• Turn customer insight into strategy, roadmap decisions and measurable business results.
• Promote customer-centred product development across the organisation.
• Define and carry out AI and agentic product strategies that create differentiated value and advantage.
• Build frameworks to assess, rank, test and scale AI-enabled product ideas.
• Bring AI-powered workflows into product management, customer research, experimentation and delivery.
• Work with Engineering, Data Science, Architecture and UX to design intelligent experiences and automated workflows.
• Set up responsible AI governance, risk management, transparency standards and human-in-the-loop controls.
• Track emerging AI technologies, market trends and partnership options to speed up innovation.
• Advise on AI-driven product transformation initiatives.
• Define portfolio measures covering customer, operational, product and commercial performance.
• Use product usage data, customer insight, financial results, market signals and operational metrics to guide investment.
• Review portfolio performance and recommend strategic shifts based on results and market changes.
• Hold the team accountable for OKRs, business outcomes, growth targets and customer value metrics.
• Report portfolio performance, risks, opportunities and investment recommendations to executives.
• Encourage evidence-based decision making across product teams.
• Influence executives on strategy, investment, product direction and operating model changes.
• Align Product, Engineering, UX, Marketing, Sales, Customer Success, Finance and executive teams.
• Set up governance, prioritisation frameworks and decision processes that make the portfolio work better.
• Coach and mentor Product Managers in discovery, prioritisation, experimentation and outcome-based product management.
• Identify and manage strategic risks, dependencies, organisational constraints and resource trade-offs.
• Build alignment around customer outcomes, business impact and long-term goals.
• Represent Product Management with customers, partners, industry forums and executive teams.
• Perform other duties assigned by your supervisor.

Requirements

• A bachelor's degree from an accredited university or equivalent experience is required.
• Degrees in Business, Computer Science, Engineering, Information Systems or a related field are preferred.
• An MBA or advanced degree is preferred.
• At least 8 years in product management, including leadership in enterprise SaaS.
• A proven record owning multi-product or platform-level strategy.
• A proven record owning product strategy, commercialisation, growth initiatives and measurable business results.
• You can set a long-term product vision, set investment priorities, make hard strategic trade-offs and link product spend to customer and business outcomes.
• You can work with APIs, platforms and engineering trade-offs and turn business needs into technical direction.
• You understand AI, generative AI and agentic systems well enough to find opportunities, set governance and deliver scalable value.
• You have managed cloud-based products, platforms, ecosystems, integrations, continuous delivery and usage-based pricing models.
• You understand revenue growth, profitability, pricing, packaging, acquisition, retention, expansion and value realisation.
• You have deep experience in customer research, jobs-to-be-done, workflow analysis, journey mapping, experimentation and opportunity identification.
• You can use quantitative, qualitative, operational and financial data to judge performance, make investment calls and improve results.
• You communicate exceptionally well in writing, speaking and presenting, and you can manage stakeholders and build alignment without formal authority.
• You work well in ambiguous settings, handle complexity, drive alignment and consistently deliver measurable results.

Conditions

Base pay is $107,500.00 to $188,400.00 USD, based on the primary location of the role.

This role is eligible for a bonus.

Actual base pay depends on factors such as skills, experience and the hiring location. A recruiter can give details for the specific location during the hiring process.

Travel may be up to 25%.

The work environment is a normal office.

You may be asked to attend an onsite interview at a the company office.

The company is an equal opportunity employer.

Benefits

• Medical, dental and vision plans.
• 401(k) and FSA/HSA accounts.
• Commuter benefits.
• Tuition assistance.
• Vacation and sick time.
• Paid parental leave.
• Full benefit details are available on request.