Knowledge Management Engineer

Description

Job Title: Knowledge Management Engineer

Job Category: Information Technology

Time Type: Full time

Minimum Clearance Required to Start: Secret

Employee Type: Regular-Long Term Assignment

Percentage of Travel Required: Up to 10%

Type of Travel: Local

The Opportunity

Are you interested in continuing your career in Europe in a mission focused environment? CACI has established upcoming positions throughout the European theater supporting multiple customers for the Department of Defense. We are looking for experienced, innovative and motivated IT Specialists to support enablement EUCOM’s mission objectives.

CACI has an excellent opportunity for an experienced, self-directed, Knowledge Management Engineer. This position is in support of a Department of Defense (DoD) organization, US EUCOM located OCONUS in Stuttgart, Germany. This position is required to travel OCONUS.

The Knowledge Management Engineer (KME) shall work with EUCOM’s Knowledge Management team in support of the Chief of Staff office in executing process improvement initiatives. Acting as Site Collection Administrators for EUCOM’s collaboration sites, manage daily operations and maintenance of SharePoint portals and Knowledge Management tools across multiple classification levels. Conduct process mapping, data-gathering, and analysis activities with EUCOM staff. This includes conducting interviews, analyzing information exchange requirements, and developing process maps. Recommend and execute KM strategies, plans, processes, tools, KM assessment reports, and roadmaps to improve EUCOM’s KM practices. Contribute functional expertise to the management of EUCOM deliverables, develop client-ready products, including briefings, reports, and internal communications, and leverage industry best practices in knowledge management and business process management.

Responsibilities

• Responsible for facilitating the process to collect and define client requirements.
• Provides advice and recommendations on process best practices.
• Performs analysis on business or systems processes to identify improvements.
• Works with clients to understand and define needs and develop and recommend solutions.
• Interacts and communicates with end-users, management, vendors, and IT personnel.
• Produces functional design specifications based on user requirements.
• Maintains deep knowledge of Commercial Off The Shelf (COTS) applications (e.g., SAP, Oracle, and Momentum).
• Performs configuration and designs functional solutions (e.g., reports, interfaces, workflows, and extensions) for specific application and third-party systems.
• KME shall also possess the ability to:
• Identify opportunities for process improvement, develop Business Case Analyses, and recommend solutions for streamlining business processes through the integration of existing tools and communication streams, the acquisition of new tools, and the development of new processes and solutions.
• Develop and maintain SharePoint Online sites, pages, lists, permission sets, forms, and out-of-the-box (OOTB) web page customizations supporting customer requirements.
• Design, build, implement and sustain SharePoint Power Applications in a SharePoint Online environment.
• Develop, build, implement and sustain workflows in Power Automate and multiple SharePoint environments supporting effective business processes and organizational knowledge capture.
• Develop, build, implement and sustain Power BI reports to facilitate organizational objectives and support knowledge flow.
• Design, coordinate, and conduct training to drive successful delivery and completion of process mapping and analysis, data collection, process modeling, and the facilitation of effective best practice Knowledge Management techniques throughout the organization.
• Work with customers to identify authoritative sources of data and to define customer specific goals for data integration and synthesis.
• Define and implement improvement projects in coordination with the Knowledge Management solutions development team.

Requirements

• Required
• Must be able to meet TESA requirements
• Have an active Secret clearance with the ability to obtain and maintain an active TS/SCI Clearance
• Strong proficiency in Microsoft SharePoint (2016, 2019 and SPO), Office Suite, and Visio is essential. 2+ years of experience in a Business Process Analyst/Engineer or similar type role.
• 2+ years of experience with SharePoint Administration, including SharePoint Site Collection Administration, SharePoint page design, permissions management and troubleshooting.
• 2+ years of experience with creating custom Canvas and Model-Driven Power Apps for mobile and desktop environments.
• BA/BS + 2 years recent specialized OR AA/AS + 4 years recent specialized OR a major cert + 7 years recent specialized OR 11 years of recent specialized experience
• Experience with workflow design and implementation applications (e.g. PowerAutomate, Nintex Workflow).
• Experience with Business Analytics/Business Intelligence dashboard creation utilizing Microsoft Power BI, ServiceNow, Tableau, or similar products.
• Experience with Knowledge Management (KM) or business process mapping/reengineering in a military headquarters environment
• Experience working in a 3-4 star level military/joint command or similar type organization. Experience with Joint Operational Planning at Action Officer-level or above is a plus.
• Excellent communication & collaboration skills and able to work in an open office environment.
• Familiarity with business process engineering methodologies & frameworks (e.g. Lean Six Sigma).
• Must possess AIT Level II certification(s) IAW DoD 8570.1
• Must have a working knowledge of industry standard Knowledge Management (KM) and Business Process Engineering best practices.
• Must possess a proven ability to exercise mature professional judgment and communicate effectively with senior-level military leaders, stakeholders, IT process and business owners.
• Must be a team player who can communicate well, positively adapt, prioritize effectively, and quickly respond in a high-paced, close-knit, collective open working environment
• Must possess proven experience working in a complex technology-driven enterprise solutions/systems implementation environment
• Use Power Apps Component Framework (PCF) and SharePoint Framework (SPFX) for advanced UI customization is a plus.
• Desired
• Experience working in an AGILE development environment.
• Certification in and/or knowledge of industry wide knowledge management, business analysis frameworks and methodologies (ie. PMP, Lean/DFSS, DMAIC)
• Involvement with KM professional community; active in forums or newsgroups.
• What You Can Expect:
• A culture of integrity.
• At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.
• An environment of trust.
• CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.
• A focus on continuous growth.
• Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.

Conditions

There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.

The proposed salary range for this position is:

$82,700 - 173,900 USD