Installation Service Engineer - MR - Remote - Field/Travel

Description

The company makes medical technology and works to improve patient outcomes and access to care.

This is a talent pipeline posting for future openings. Applying does not guarantee immediate placement, but your application will be considered as roles open up.

You must live in the United States, within one hour of a major airport.

Visa sponsorship is not provided.

Responsibilities

• You start up and calibrate MR system installations following factory instructions and specifications.
• You give expert-level installation support to the field service organization and raise technical issues and delays with the right people.
• You keep installation projects on schedule and maintain quality.
• You check room layouts and the quality of work done by mechanical installation vendors.
• You troubleshoot and fix errors made by vendors or the factory, order missing or damaged parts, and give feedback to vendors, the factory, project management and planning.
• You travel with customer-facing colleagues when needed, such as visits to customer or partner sites or in-person meetings and conferences, or you work on site at company locations, on a regular or occasional basis.

Requirements

• You have 3+ years of experience, including structured introduction and skills training.
• Experience with MR installation and service is preferred.
• You can travel overnight 100% of the time and may need to work weekends.
• You live near a major airport.
• You communicate well and build strong relationships with customers.
• You are organized and self-sufficient, and you can work with little or no supervision.
• You can show thorough, advanced knowledge of a technical or specialist area.
• You hold a valid driver's license in your state of residence and have a satisfactory driving record, as the role falls under the company's Fleet Safety Policy.

Conditions

Salary range is $67,550 to $91,000. Pay may vary by location and experience.

The role is remote with field travel.

The company provides a vehicle, which you may use personally.

You must be able to work with controlled technology under US export control law, which includes EAR, ITAR and OFAC sanctions rules.

The company is an equal opportunity employer and provides reasonable accommodations for people with disabilities.

Benefits

• Robust benefits are included with the role.