Express Lanes and Ramp Signaling Operations Program Manager

Description

You will be the program manager for express lanes (EL) and ramp signaling (RS) operations at the transportation management center (TMC) in Miami, Florida, a full-time on-site role.

The TMC sits within the Transportation Systems Management and Operations (TSM&O) Office of the Florida Department of Transportation (FDOT) District Six, which covers Miami-Dade and Monroe Counties. The office runs and maintains intelligent transportation systems, manages incidents, and tunes traffic management strategies.

District Six currently runs and maintains 95 Express, Palmetto Express, and 75 Express lanes, plus 22 ramp signals along I-95. It will soon add 19 ramp signals along S.R. 826/Palmetto Expressway.

The company is a global infrastructure firm working in water, environment, energy, transportation and buildings across the full project lifecycle. It is a Fortune 500 company with revenue of $16.1 billion in fiscal year 2025 and over 50,000 staff.

Responsibilities

• Manage and oversee EL and RS operations.
• Track EL and RS operational performance against required objectives and outcomes.
• Analyze EL and RS project performance metrics and trends.
• Recommend and carry out corrective actions to prevent or reduce drops in EL and RS performance.
• Run EL and RS operational analyses, including reviews of system performance and field conditions where needed.
• Supply EL and RS project data and information to internal and external stakeholders.
• Coordinate and support testing of all EL and RS software, hardware, and firmware changes and upgrades.
• Review and update EL and RS operating parameters, including the Express Lanes Time of Day, Level of Service, and Traffic Density Delta tables, the Ramp Signaling Central and Local Time of Day tables, and the minimum and maximum ramp metering rates.
• Review and comment on plans sent to the TSM&O Office by other entities, including other FDOT offices and partner agencies, and attend the related plan review meetings.
• Conduct peer reviews of studies and technical reports prepared by other FDOT units.
• Represent the Department in meetings, workshops, and presentations, acting as project lead and technical expert on other Express Lanes deployments.
• Support EL and RS community outreach and public information activities when the Department asks.

Requirements

• Minimum: a BA or BS degree in a STEM discipline (science, technology, engineering, or mathematics) and six (6) years of operations experience in a TMC or similar transportation operations facility, or demonstrated equivalent experience and/or education.
• Experience leading teams and working well with others, with strong organizational skills.
• Proven use of core management practices, including supervising staff, setting priorities across competing demands, making operational decisions, and delivering business goals.
• Experience explaining technical information clearly to technical and non-technical audiences, both in speech and in writing.
• Experience with Windows-based applications and standard office software.
• Experience writing technical reports and professional correspondence.
• Experience setting priorities for and coordinating real-time operations and competing demands.
• Experience working effectively in a fast-paced, fast-changing operation that calls for planned and reactive adjustments.
• Ability to work alternate schedules and be on call 24 hours a day.
• Preferred: a PE license, or being on track to earn one.
• Preferred: operational knowledge of the South Florida express lanes network.
• Preferred: familiarity with Florida's Turnpike and FDOT District Four, since the express lanes network is coordinated with both agencies.
• Preferred: operational knowledge of TMC operations.
• Preferred: operational knowledge of ramp signaling.

Conditions

Full-time, on-site work in Miami, Florida.

Relocation is not an option for this role.

Sponsorship for US employment authorization is not available now or in the future for this role.

Ability to work alternate schedules and be on call 24 hours a day is required.

All new hires must attend an in-person Day 1 onboarding at a company office as a condition of employment, a measure to keep recruitment secure and trustworthy.

The company provides equal opportunity and keeps all applicant information confidential under EEO guidelines.

Benefits

• The company offers medical, dental, vision, life, AD&D, and disability coverage, paid time off, leaves of absence, voluntary benefits, perks, flexible work options, well-being resources, an employee assistance program, business travel insurance, service recognition awards, a retirement savings plan, and an employee stock purchase plan, depending on employment status.
• The company offers training and development programs to build technical and leadership skills, and a workplace built on respect, collaboration and community.