Enterprise Imaging Solutions Engineer – Healthcare IT-Remote within the US

Description

The company makes medical technology and has more than 72,000 employees in over 70 countries.

This remote role in the US supports the demonstration environments used to show enterprise imaging products to healthcare customers.

You will be the hands-on technical partner for sales, clinical, and solution engineering colleagues, so demos run reliably.

The role suits someone who has worked as a PACS administrator, imaging implementation engineer, healthcare IT systems engineer, or technical solutions specialist and wants to grow into cloud, advanced visualization, AI, and interoperability work.

Responsibilities

• Install, configure, maintain, and tune the enterprise imaging demo environments used for workflow showcases and customer presentations.
• Run virtual, on-premises, and cloud systems so they stay fast, stable, and available.
• Set up and debug imaging applications, databases, operating systems, networks, and supporting infrastructure.
• Get demo systems ready for customer visits, conferences, and high-value sales opportunities.
• Find ways to make systems more reliable, faster to deploy, and better for demonstrations.
• Set up customer-specific workflows and proof-of-concept environments with sales and clinical specialists.
• Fix problems during demo preparation and live customer sessions.
• Work with product, development, and technical teams to bring new product capabilities into demo platforms.
• Configure and troubleshoot DICOM and HL7 connections between imaging systems and healthcare applications.
• Support PACS, VNA, image viewers, and related enterprise imaging components.
• Handle imaging datasets, DICOM services, clinical workflows, and interoperability interfaces.
• Show enterprise imaging workflows across several clinical and technical systems.
• Evaluate and adopt tools that improve demo capability, scale, and performance.
• Write scripts that automate installation, configuration, maintenance, and deployment.
• Gain hands-on experience with containers, cloud infrastructure, and modern application architecture.

Requirements

• A bachelor's degree in computer science, IT, engineering, healthcare informatics, or a related field, or equivalent hands-on experience.
• Hands-on experience supporting, implementing, or running enterprise software in healthcare IT, medical imaging, or a similar technical setting.
• Working knowledge of Windows Server and Linux administration.
• A record of troubleshooting complex applications, infrastructure, networking, or system integrations.
• Familiarity with PACS, medical imaging, or interoperability standards such as DICOM or HL7.
• Experience with virtual machines, server environments, databases, or enterprise application infrastructure.
• Strong analytical and problem-solving skills, with the ability to investigate technical issues on your own.
• Clear communication with both technical and non-technical stakeholders.
• A proactive attitude, eagerness to learn new technology, and ownership of technical outcomes.
• Ability and willingness to travel up to 30% for customer demonstrations, conferences, and internal collaboration.
• Preferred: prior work as a PACS administrator, enterprise imaging implementation engineer, healthcare IT systems engineer, or technical specialist supporting imaging solutions.
• Preferred: experience with enterprise imaging products from several vendors.
• Preferred: experience with PACS, VNA, diagnostic viewers, subspecialty workflows, advanced visualization, and AI applications.
• Preferred: knowledge of DICOM networking, image storage and retrieval, HL7 interfaces, and imaging interoperability.
• Preferred: experience with virtualization platforms.
• Preferred: familiarity with PostgreSQL, Microsoft SQL Server, or similar relational databases.
• Preferred: experience with Kubernetes, Docker, or other container technologies.
• Preferred: experience with AWS, Microsoft Azure, or Google Cloud Platform.
• Preferred: scripting or automation using PowerShell, Python, Bash, Ansible, or similar tools.
• Preferred: familiarity with networking, cybersecurity, identity management, and enterprise application deployment.
• Preferred: experience supporting technical demonstrations, sales engineering, proof-of-concept environments, or customer-facing technical work.

Conditions

Remote position based within the US.

Travel of up to 30% for customer demonstrations, conferences, and internal collaboration.

Base pay range is $121,250 to $166,716.

Starting pay within that range depends on factors such as geography or market, skills, education, experience, and other qualifications.

If the role is commission eligible, commissions follow the company plan and depend on individual and/or company performance.

You must be able to work with controlled technology under US export control law.

The company is an equal opportunity employer, protected by federal law, and provides reasonable accommodations for people with disabilities.

Benefits

• Medical, dental, and vision insurance, subject to eligibility requirements.
• 401(k) retirement plan.
• Life insurance, plus long-term and short-term disability insurance.
• Paid parking or public transportation.
• Paid time off and paid sick and safe time.
• Your work will directly support customer experiences, sales opportunities, and the company's technology presentations.
• You will work alongside sales professionals, clinical specialists, solution architects, engineers, and product teams.
• The role offers room to build skills across PACS administration, enterprise imaging implementation, and technical systems engineering.