Solutions Engineer - Robot Actuator Solutions

Description

The company is a global technology business with over six decades of history and more than 290 locations worldwide. Its divisions cover home appliances, media and entertainment, vehicle systems, and eco solutions.

This Solutions Engineer role drives business growth in the North American robotics and automation market using engineering skill. You will design tailored solutions based on your knowledge of motor controls, gearboxes, PCB systems, encoders, and sensors. You act as the main business contact for key actuator accounts in North America, linking the engineering and sales sides, running projects from start to finish, building business plans, tracking revenue, and working with headquarters R&D.

Responsibilities

• Act as the main technical contact for North American actuator customers. Advise on applications, build custom solutions, lead technical discussions, and support customers through each project stage.
• Review customer technical needs, lead technical sales proposals, and design and deliver the best-fit custom solutions.
• Work with sales to advance go-to-market plans by supplying technical expertise, application advice, solution recommendations, and engineering support for customers. This helps grow actuator adoption in the North American robotics market.
• Spot technical opportunities and new customer needs through customer conversations, application discussions, and project work, and help sales build out the project pipeline.
• Raise awareness of actuator solutions by attending industry events, trade shows, and customer meetings.
• Manage revenue activities, including orders, supply chain coordination, and accounts receivable tracking.
• Keep project schedules on track, manage risks, and support on-time delivery.
• Record customer technical requirements and market insights, then pass them to headquarters R&D and Product Management to shape future products and features.
• Work closely with headquarters Product Management, local subsidiaries, and other stakeholders to deliver projects smoothly and keep customers satisfied.

Requirements

• Bachelor's degree in a STEM field. Required.
• Deep technical knowledge and hands-on experience in motor controls, gearboxes, PCB systems, and encoders and sensors. Required.
• Strong project management skills. Required.
• Strong external communication skills and substantial customer-facing experience. Required.
• Ability to lead technical sales proposals and create and deliver custom solutions. Required.
• Native or near-native English. Required.
• Ability to travel frequently, spending 30% to 50% of working time away, and to be eligible for international travel. Required.
• Valid US work authorization. The company does not provide visa sponsorship. Required.
• Preferred: Master's or Ph.D. in a STEM field, or a relevant double major.
• Preferred: PMP (Project Management Professional) certification or an equivalent.
• Preferred: Master's or Ph.D. in Robotics or actuator engineering.
• Preferred: Experience on development projects in the humanoid robotics industry.
• Preferred: Korean language proficiency.

Conditions

Pay range is $100,000 to $140,000 USD.

Frequent travel is required, at 30% to 50% of working time.

Applicants must hold valid US work authorization, and no visa sponsorship is offered.

Benefits

• Employee premiums are paid in full for you and your eligible dependents across medical, dental, vision, and prescription coverage.
• Automatic enrollment in a 401(k) retirement plan with several investment options and company matching contributions that vest immediately.
• Generous paid time off, including company holidays and a combined pool of paid sick and vacation time.
• Performance-based short-term incentives, which vary by role.
• Confidential mental health resources for you and your family, plus incentives for personal fitness goals.
• Family benefits including paid parental leave and support for families raising children with learning, social, behavioral, or developmental disabilities.
• Group life and disability insurance at group rates.
• Access to relevant benefit programs through partner agencies.