The team sets the direction for the SCFS organization and runs projects toward significant growth.
The goal is to grow the Factory Configuration Services business by expanding factory capabilities and services into new markets through every route to market.
Automation and linking siloed systems (integrations) are central, since they cut the number of manual touches a person needs to finish a task.
The company is looking for engineering program managers with process improvement experience to make this happen.
Responsibilities
Solve problems.
Apply data analytics to find operational issues and start projects that fix processes.
Lead technical programs across several functions and worldwide project teams, growing factory capabilities to serve global customers with a standardized global design.
Act as the supply chain focal point for New Service Introduction (NSI).
Design, build and improve supply chain services processes.
Create customer experiences with modern, intuitive tools.
Cut manual work such as data entry by automating processes and connecting siloed systems, data and processes.
Work with stakeholders to pin down requirements, pain points, scope and timelines.
Carry out the strategy to deliver new supply chain processes and capabilities.
Manage people change so new or changed processes are adopted successfully.
Report status clearly to sponsors and stakeholders.
Keep the program aligned with other strategic initiatives.
Requirements
Hold PMI PMP or PMI-ACP certification, LSS Green Belt certification, or an equivalent.
Have a strong drive to understand and improve processes.
Have a proven record applying Agile and leading end-to-end digital transformation, including process redesign, system rollout, User Acceptance Testing and organizational change, ideally using methods such as ADKAR.
Work from a quality-first mindset, using KPIs and data to keep improving processes, performance and business results.
Have demonstrated experience with PLM, PDM, BOMs and SAP.
Have hands-on experience building reports in Power BI or in Excel with pivot charts and slicers.
Communicate well, building short, visual PowerPoint decks for executive audiences.
Have working knowledge of SAP materials management and factory processes such as service orders, material master, BOMs, SKU/CTO, EDI signals, cost and document management.
Have foundational knowledge of AI principles, including generative AI, data-driven insight and responsible use; prior exposure or training is preferred.
Bring strong emotional intelligence and a proactive, solution-focused approach, handling ambiguity and resolving complex business problems.
Have hands-on experience with Dynamics 365, Azure DevOps (ADO), the Power Platform (Power BI, Power Automate, Power Apps), and SharePoint workflows and InfoPath.