Engineer I, Systems Design

Description

The role sits in product IT and supports the endpoint engineering and operational IT environments used to develop medical devices.

It focuses on building, deploying and maintaining standard PC images and engineering workstations that meet security, compliance and performance needs.

You will also get foundational exposure to product IT systems and architecture, including system documentation, integration work and IT standards in a regulated setting.

The position is titled IT Architect I (Product IT) and is based in an office on a standard Monday to Friday schedule.

The team belongs to a large global life sciences company with roughly $20 billion in revenue and a major R&D investment.

Responsibilities

• Create, configure and maintain standard PC images for engineering and product teams.
• Deploy operating systems and software with enterprise tools such as Intune, SCCM and MDT.
• Handle device lifecycle tasks: provisioning, patching, updates and decommissioning.
• Troubleshoot endpoint, imaging and deployment problems.
• Support product development systems such as PLM, QMS and engineering tools, including configuration, user access and issue resolution.
• Keep product IT environments reliable and available.
• Help maintain documentation for endpoint configurations and system environments.
• Support validation work in regulated settings such as CSV and GxP where they apply.
• Help keep systems audit-ready and aligned with internal standards.
• Apply endpoint security controls, including patching, encryption and access management.
• Follow established IT policies, standards and best practices.
• Flag risks, vulnerabilities and non-compliant configurations, and escalate them.
• Work with R&D, Quality, Regulatory and IT teams.
• Take guidance from senior engineers and architects, and report issues, progress and risks to your team.
• Keep accurate records of configurations, processes and procedures, including basic architecture documents such as diagrams and asset inventories.
• Maintain traceability of configuration and change records where required.

Requirements

• A bachelor's degree in information technology, engineering or a related field, or equivalent experience.
• At least 1 year of experience in IT support, endpoint engineering or a related field.
• Exposure to endpoint configuration, OS imaging or enterprise IT environments.
• Hands-on knowledge of Windows deployment and endpoint management tools such as Intune, SCCM and MDT.
• Ability to troubleshoot software, hardware and deployment issues.
• Strong analytical and problem-solving skills.
• Basic understanding of IT systems, networking and security principles.
• Excellent written and verbal communication skills.
• Preferred: awareness of regulatory standards and guidelines for medical devices.

Conditions

Standard Monday to Friday schedule.

Office-based role.

Equal opportunity employer.