Director - Commercial Card - Senior Product Manager - Transaction Banking Product, TD Securities

Description

The company is a capital markets and transaction banking business serving corporate, government, and institutional clients. This role sits in its Commercial Card product area and owns the core Commercial Card portfolio from strategy through to ongoing management.

The ideal candidate has deep Commercial Card industry experience, ideally across several issuers or payment organisations. You will influence senior stakeholders, lead cross-functional delivery, and explain complex product topics to both technical and non-technical audiences.

The company operates across more than 6,500 professionals in 40 cities worldwide. Its services include underwriting and distributing new issues, advisory and market insight, global market access, and integrated transaction banking solutions. In 2023 it acquired Cowen Inc., adding a U.S. equities business and an equity research franchise.

Responsibilities

• Set and maintain the Commercial Card product vision, strategy, and multi-year roadmap in line with business goals, market opportunities, and changing client needs.
• Own each product stage, from discovery and business cases through requirements, pricing, positioning, launch, implementation, performance tracking, and ongoing improvement.
• Research markets, competitors, clients, and the wider industry to find growth areas, new trends, unmet needs, and ways to differentiate.
• Turn strategy and client feedback into clear specifications, user experiences, features, and customer-facing improvements.
• Work with Sales, Technology, Risk, Operations, Marketing, Finance, Legal, Compliance, and external providers to deliver initiatives and resolve complex business or client issues.
• Build working relationships with key corporate clients and distribution partners, gathering their input and making sure their needs shape product decisions.
• Create product positioning, sales enablement materials, and training that help win, grow, and keep corporate client relationships.
• Track product results such as card usage, transaction volume, revenue, profitability, client adoption, and customer experience, and use them to reset strategy and investment priorities.
• Identify, assess, and manage product, operational, regulatory, credit, and payment risks within the organisation's risk appetite and control standards.
• Redesign end-to-end product processes covering development, implementation, usage, reporting, feedback, and governance.
• Lead structured problem-solving and decision sessions with internal partners, vendors, and other stakeholders to move initiatives forward and clear delivery blockers.
• Prepare and present product reviews, forecasts, strategy recommendations, investment needs, risks, and decisions to senior management.
• Keep up with Commercial Card, payments, digital tools, regulatory changes, and competitor moves, and apply what you learn to the portfolio.

Requirements

• You have 7+ years of Commercial Card product management experience, with solid knowledge of corporate payment solutions, processing, credit risk, regulatory requirements, and industry practice.
• You have developed product strategies, managed roadmaps, and taken initiatives from concept through launch and post-launch optimisation.
• You can spot market opportunities, build business cases, set priorities, and shape the direction of a product function.
• You are strong analytically and financially, able to read product performance, customer behaviour, market data, and reports to make evidence-based decisions.
• You understand current and emerging trends in Commercial Card, payments, digital technology, markets, and competitors.
• You communicate well in writing, verbally, and in presentations, including with corporate clients, and can explain complex topics to non-technical audiences.
• You manage stakeholders well and influence others, with experience leading cross-functional teams and working with senior leaders, clients, and external partners.
• You think strategically, judge well, solve problems in a structured way, and balance client value, growth, risk, and delivery.
• You work independently, take initiative, juggle several priorities, meet deadlines, and produce high-quality work consistently.
• You plan, lead, implement, and evaluate product initiatives at an advanced level and stay accountable for outcomes.
• You use analytical and reporting tools and methods well. You have intermediate or higher Microsoft Excel skills and care about data quality and detail.
• You know standard operating procedures and control expectations for Commercial Card products.

Conditions

Location: Charlotte, North Carolina, United States of America.

Full-time, 40 hours per week.

Base salary range: $190,000 to $250,000 USD. Actual pay depends on skills, experience, job knowledge, location, and business needs, and rises through the range as you progress in the role.

You are welcome to ask your recruiter about compensation for this role.

The company provides fair opportunities regardless of background and expects applicants to be assessed on merit.

Benefits

• Total rewards include base salary, variable pay such as cash or equity incentive awards through an incentive plan, health and well-being benefits, savings and retirement plans, paid time off (vacation, flex, and holiday), banking benefits and discounts, career development, and recognition.
• You get regular career and performance conversations with your manager, access to an online learning platform, and mentoring programmes.
• You receive training and onboarding sessions to prepare you for the role.
• Candidates of interest are contacted to arrange an interview, and outcomes are shared by email or phone.