Cloud Engineer – Deployment and Support

Description

This role sits in the Service Quality team within the company's Digital Technology organization, based in Barcelona, Spain.

You will own the infrastructure you deploy, from automated provisioning through to day-two operations, across cloud platforms.

The infrastructure you support runs business-critical applications used by thousands of people worldwide.

The company is a global biopharmaceutical business active in roughly 100 countries, with a focus on human health.

You will work alongside Enterprise Architecture, Cyber Security, and Cloud Engineering teams.

Responsibilities

• Take infrastructure from requirements to validated production handover, covering AWS and Azure landing zones, virtual networks, compute, Kubernetes containers, databases, storage, and PaaS services.
• Write infrastructure as code with Terraform and ARM or Bicep, and configure systems with Ansible or Puppet, so deployments stay repeatable, version-controlled, and auditable.
• Provide L2 and L3 incident and problem support, reduce MTTR through structured troubleshooting and runbooks, and help with root cause analysis on high-impact issues.
• Raise and plan infrastructure changes, present them at the Change Advisory Board, and include full risk assessments and rollback procedures.
• Onboard configuration items into Datadog and Splunk, set meaningful alerts, and build dashboards that show infrastructure health clearly.
• Enforce hardening baselines, least-privilege access, patch compliance, and vulnerability remediation SLAs across all supported infrastructure.

Requirements

• A deep record of building and supporting enterprise infrastructure in large, global, multi-vendor settings.
• Proficiency in AWS or Azure, including compute, networking, storage, identity, and PaaS.
• Hands-on work with Docker and Kubernetes.
• Experience with Terraform (preferred) and Ansible or an equivalent tool.
• Scripting in PowerShell, Python, or Bash.
• CI/CD experience with Azure DevOps, GitLab CI, or GitHub Actions.
• ServiceNow experience across Incident, Problem, Change, and CMDB, plus strong ITIL and ITSM knowledge.
• Experience with Datadog and Splunk.
• An ownership mindset, steady composure under pressure, strict discipline around change control, and clear communication with both technical and business audiences.
• English is required.
• Background in a regulated industry such as pharma or life sciences (a plus).
• Additional languages (a plus).

Conditions

Hybrid work, based in Barcelona, Spain.

Salary range is €43.600,00 - €65.400,00.

Final pay depends on demonstrated experience, skills, location, and other relevant factors.

The company provides equal opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability, or gender identity.

Benefits

• Employees may be eligible to join the company's employee benefit programs.