Cardiac Rhythm Management Technical Field Engineer - Salt Lake City, UT

Description

Applications for this role are expected to close on 14 Nov 2026.

The company is a global healthcare technology business that makes medical devices for patients. This is a sales-focused technical role in Cardiac Rhythm Management (CRM), with training, mentorship and guidance to support your growth.

The role is remote and not based at a company site. You must live within your assigned territory and drive to multiple accounts across the region. A valid driver's license is essential.

Responsibilities

• Lead education and training for customers and staff across the region, supporting CRM procedure and product launches.
• Support national CRM education programs and train internal teams and external customers on procedures, therapies, products and processes.
• Work with regional, district and cross-functional leaders to find chances to improve performance and remove barriers.
• Give product performance feedback to development, quality, education and marketing teams.
• Serve as the field technical and customer resource for CRM, teaching physicians, fellows, allied health staff and company employees.
• Provide implant or clinic coverage when regional priorities call for it.
• Continue educating and assessing experienced field staff.
• Coordinate new-hire training, report to the hiring manager (DM or DSM), and sign off new hires in the field.
• Track competitor technologies and therapies, explain why company devices offer an advantage, and train sales and service staff on that message.
• Deliver tailored training on company and competitor products, clinical evidence and market changes.
• Make sure new product and procedure training gives field teams the clinical and technical evidence they need to explain it to customers.
• Present clinical value in stakeholder education and work with the Regional Economics Manager on economic value discussions.
• Translate complex technical information, address competitor claims and resolve difficult technical issues.
• Stay current on product and procedure updates and field corrective actions, and help communicate them.
• Work with the Clinical Research Organization on clinical studies and physician research.
• Partner with sales leadership to build strategic technical and clinical training tied to business goals.
• Use regional relationships to anticipate business changes and respond quickly to urgent needs with sales teams.
• Build working relationships across the company's sales and service teams.
• Build high-trust relationships with key regional customers through technical skill and clinical evidence, and provide expert service at key accounts.

Requirements

• Hold a bachelor's degree plus 2 years of experience in electrophysiology, or in sales, service or engineering in cardiac rhythm or the implantable medical device industry. An advanced degree in engineering or nursing can replace this combination.
• Hold a degree in biomedical engineering or nursing.
• Have cath lab, EP lab, hospital, clinic or cardiology experience.
• Have experience teaching medical personnel, peers and technical support staff.
• Have a thorough working knowledge of cardiac medical terminology and the medical device industry.
• Bring strong customer service, interpersonal, and written and verbal communication skills.
• Show a record of building positive relationships with peers and colleagues at all levels.
• Manage many tasks and projects in a fast-paced setting, staying organized and meeting deadlines.
• Work with a strong work ethic toward the goals of the role.
• Be skilled in Microsoft tools and business applications such as Salesforce.com.
• Meet vendor credentialing requirements.
• Hold IBHRE certification, which is required at Senior and Principal levels.
• Travel frequently to customer clinics, hospitals and offsite meetings, and move independently while doing so.
• Communicate constantly, verbally and in writing, including through mobile phones and PCs.
• Handle equipment and supplies weighing up to 40 lb, and move items between surfaces and from ground level to table height, often.
• Sit, stand or walk for 8+ hours per day.
• Work in environments with infectious disease, radiation, MRI, and blood and bodily fluids.
• Wear a 5-7 lb lead apron for long periods.
• Often manipulate objects, tools and controls, and bend, stoop or balance to handle cables and manage inventory.
• Have close vision, distance vision, depth perception and the ability to adjust focus.
• A bachelor's degree earned outside the United States must meet the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A).
• Work authorization: sponsorship (H-1B, TN, J, etc.) is offered only for Principal-level roles and above. Below Principal level, you must have unrestricted U.S. work authorization at hire and for the full length of employment.
• Reasonable accommodations may be made for temporary or permanent adaptive needs. The listed duties are representative, not a complete list of responsibilities.

Conditions

Pay is a salary range of $84,000.00 to $126,000.00 USD for U.S. locations excluding Puerto Rico, plus eligibility for a Sales Incentive Plan that rewards meeting or exceeding goals.

Regular employees working 20+ hours per week are eligible for health, dental and vision insurance, and for health savings and healthcare flexible spending accounts, life insurance, long-term disability, dependent daycare spending, tuition assistance, and a global well-being program.

Equal employment opportunity applies regardless of citizenship status and other protected traits, and applicants with arrest or conviction records are considered under Los Angeles County and California fair chance laws.

Benefits

• Competitive base salary and flexible benefits, with incentive plans and compensation designed to support each career and life stage.
• A 401(k) plan with employer contribution and match, plus a Non-qualified Retirement Plan Supplement subject to IRS earnings minimums.
• Short-term disability, paid time off, paid holidays, an Employee Stock Purchase Plan, and an Employee Assistance Program.
• A Capital Accumulation Plan, available to Vice Presidents and above or subject to IRS earnings minimums.
• Temporary employees receive paid sick time as required by state law and access to the Employee Stock Purchase Plan. Some benefits may not apply in Puerto Rico.