Medical Imaging Field Engineer - Memphis, TN

Description

The company develops medical technology, with more than 72,000 staff in over 70 countries.

The company offers resources and flexibility to support both your professional and personal growth.

This role suits an ambitious professional who wants the next step in their career.

Responsibilities

• Install, troubleshoot, repair and maintain the company's medical imaging systems at customer sites, working with little supervision.
• Service medical imaging equipment in the Memphis, TN area.
• Train operators so systems run well, and complete repairs quickly and effectively to keep customers satisfied.
• Manage financial results in your territory, meeting or beating revenue, budget, expense and inventory targets.
• Look after company assets, including the company car, cell phone, computer, tools and parts inventory.
• Build and maintain sound working relationships with customers and colleagues, and complete administrative tasks accurately.

Requirements

• Hands-on experience servicing, maintaining and modifying medical imaging equipment at customer sites, with little supervision.
• Experience testing, repairing and maintaining capital medical equipment.
• Strong customer service and communication skills.
• Skilled with hand tools and service test equipment, and comfortable working alone or in a team.
• Solid understanding of electricity, power supplies and grounding.
• Good judgment in customer relations and resource management, plus a strong grasp of instrument systems covering mechanics, electrical, chemistry and software, and experience with electronics, hydraulics and pneumatics.
• Working knowledge of network applications and tools, such as eVO, mButler, MS Office, Concur, and the NAM customer service site's engineer tools.
• 1-3+ years as a medical technologist or field service engineer (biomedical engineer) working on diagnostic instruments.
• Minimum high school diploma.
• Preferred: technical associate's degree or equivalent.
• Valid driver's license, ability to drive independently day and night, and a good driving record.
• Ability to lift 50lbs from floor to above waist or head height, and to walk, climb ladders or stepstools, bend, twist, sit, squat, stand, reach high, grasp finely, see well, and work alone.
• To be eligible under the Fleet Safety Policy, you must hold a valid driver's license in your state of residence and have a satisfactory driving record.

Conditions

Shift flexibility may be required.

The job level depends on your prior experience, at the Customer Service Engineer level.

You must have full access to client sites and meet vendor credentialing requirements, which vary by client and may include proof of ID (photo, driver's license or SSN), criminal background checks, drug screens, immunizations (COVID-19, Hep B, MMR, Varicella, Influenza, Tetanus), annual TB testing and healthcare training; you must keep meeting these requirements while employed, unless prohibited by law.

You must be able to work with controlled technology under US export control law.

The company is an equal opportunity employer and provides reasonable accommodations for people with disabilities.

Benefits

• Base pay range is $51,690 - $71,071; starting pay depends on geography or market, skills, education, experience and other qualifications.
• Commission may apply under the company's plan, based on individual and/or company performance.
• Benefits, subject to eligibility: medical, dental and vision insurance, 401(k) retirement plan, life insurance, long-term and short-term disability insurance, paid parking or public transportation, paid time off, and paid sick and safe time.