Business Technology Systems Analyst

Description

The company is hiring a Business Technology Systems Analyst to work on projects that may involve business processes, operations or systems.

The role works with internal and external stakeholders to deliver projects on time and in line with business needs.

Responsibilities

• Take part in identifying, designing, building and rolling out projects across business processes, operations and systems.
• Coordinate with internal and external stakeholders so projects finish on schedule and meet business needs.
• Help with user training, change management and project evaluation.
• Apply industry and operations knowledge to spot process improvements, strengthen controls and raise operational efficiency.
• Examine business processes to find gaps and risks, then recommend fixes that improve service quality, productivity and effectiveness.

Requirements

• Bachelor's degree or equivalent work experience.
• 5-10 years in project management, process improvement, business analysis or similar work.
• Prior work in fund accounting, fund administration, custody administration or related investment operations.
• Preferred: thorough knowledge of the relevant business line or functional area.
• Preferred: proven experience supporting or improving operational processes in fund accounting, fund administration, custody, asset servicing or investment operations.
• Preferred: solid grasp of investment operations workflows, controls, data flows and their risks.
• Preferred: strong organization, problem solving and analytical skills.
• Preferred: deep familiarity with project management and process improvement methods.
• Preferred: able to find, analyze and resolve exceptions using data-driven approaches.
• Preferred: track record of leading cross-functional work and influencing stakeholders across several functions.
• Preferred: able to make sense of complex data and turn findings into practical recommendations.
• Preferred: clear verbal and written communication.
• Preferred: skilled in process mapping, root cause analysis and continuous improvement techniques.
• Preferred: strong technical skills, including SQL for data extraction, analysis, reporting and validation.
• Preferred: experience with Python,.NET, Java or similar languages for automation, application development and process improvement.
• Preferred: expert-level Excel, including VBA, Power Query and complex data analysis.
• Preferred, but not required: experience with Microsoft Power Platform (Power BI, Power Apps, Power Automate), Alteryx and SQL Server Reporting Services (SSRS).

Conditions

Accommodations are available for any part of the application or hiring process.

Benefits

• Benefits are designed around the whole person, supporting health, financial security and well-being for you and your family.
• Healthcare covering medical, dental and vision.
• Basic term life insurance, with optional term life insurance available.
• Disability coverage, both short-term and long-term.
• Leave for pregnancy disability and parental leave.
• 401(k) plus an employer-funded retirement plan.
• Paid vacation of two to five weeks, depending on salary grade and tenure.
• Up to 11 paid holiday opportunities.
• Adoption assistance.
• Sick and safe leave accrues at one hour for every 30 hours worked, up to 80 hours per calendar year unless the law provides otherwise.
• Full benefits by employment status are available on the company's benefits page.