The company is a Fortune 100 firm with nearly $70 billion in annual sales. It helps individuals and businesses plan for and protect their futures, and customer and partner needs shape its work.
The team values business knowledge, sound commercial judgment and good teamwork, and works in a busy, engaging setting.
As a Consultant, you will work alone or with a team to build a shared picture of the business setting in which a project is defined, designed, built, rolled out, used and supported.
You will join process modeling, analysis and design work, using business performance management, organizational design and business risk management to shape practical, forward-looking transformation plans with real impact.
Responsibilities
Plan, coordinate and run user acceptance testing (UAT) across projects, releases and business processes.
Work with business stakeholders, product owners, project managers, developers and QA teams to set UAT scope, goals, timelines and entry and exit criteria.
Turn business requirements, user stories and acceptance criteria into full UAT scenarios, test cases and data needs.
Identify the right business testers, define their roles, and provide UAT guidance, training and support.
Build and maintain UAT plans, schedules, test scripts, traceability matrices, status reports and other required documents.
Set up test environments, system access, integrations and test data before testing starts.
Guide UAT execution, track progress, clear blockers and keep testing aligned with business priorities and release dates.
Review and triage defects so each one is well documented, ranked, assigned and retested until closed.
Monitor test results, requirement coverage, defect trends and risks, and report status and recommendations to project and business leaders.
Assess UAT outcomes and give a clear go or no-go recommendation for production release, based on agreed acceptance criteria and remaining risk.
Confirm that business and compliance requirements are tested and that approvals, signoffs and audit evidence are complete.
Improve UAT processes, templates, tools, metrics and testing practices over time.
Coach UAT testers and encourage consistent, risk-based, customer-focused quality across delivery teams.
Support post-release validation, production readiness work and lessons-learned reviews when needed.
Partner with senior leaders to transform their businesses through people, processes and technology, identifying complexity, dependencies and overlaps during planning.
Lead business process analysis and design, organizational analysis, needs assessments and cost-benefit analysis so solutions match business strategy. Work with functional groups in the technology organization and internal clients on short- and long-term transformation plans.
Act as a process management contributor and consultant between business customers and the systems area, covering process and procedure design and rollout. Communicate with customers, management and external parties.
Pinpoint the critical steps of a business process that need managing, set success criteria, and report performance clearly.
Take part in designing organizational structures, roles, responsibilities, governance, staffing and sourcing that support business goals. Contribute significantly to business-unit change.
Train customers on business, technology, social and environmental trends that can improve performance.
Research new and existing products, procedures and workflow needs for business systems, assess new technology and changing requirements, and recommend system options or upgrades.
Build strong business cases, including senior management input, and identify, assess and reduce risks in current and target operating models.
Where needed, direct, train and guide less experienced staff, assign tasks, set clear objectives and track progress and results. You may also monitor project schedules and costs, and build project plans, work breakdown structures and outcome targets for solution delivery.
Take on other duties as assigned.
Requirements
An undergraduate degree in computer science, management information systems, business, mathematics or a related field is desired.
Graduate study is preferred.
8+ years of experience planning, designing and delivering company-wide business transformation initiatives.
Extensive experience in functional, process, information and data modeling, data management, warehousing and application integration.
In-depth experience with process redesign methods and tools.
Project management experience of 3 years is preferred.
Knowledge of standards, methodologies, frameworks, business process management and technology.
Sound working knowledge of many tools, concepts and techniques.
Awareness of new technologies and developments in the tech industry.
Detailed understanding of the system development life cycle.
Knowledge of project management concepts and techniques is required.
Strong grasp of facilitation, performance management, organizational design and managing change.
Ability to lead large or complex projects.
Clear communication and comfort working with ambiguity.
Leadership skills, competencies and experience may take precedence over the criteria above.
Consistently demonstrate the company values.
Conditions
Remote role, open to candidates in any of the lower 48 U.S. states.
Reports to a Director. This is an individual contributor role with no direct reports, though you may have the chance to lead projects or teams.
Exempt position, not eligible for overtime.
Normal office setting. Extended hours may be needed depending on workload, and occasional travel may be required.
This role does not qualify for employer-sponsored work authorization, and the company does not participate in the STEM OPT extension program.
Applications are expected to be accepted until 11/26/2026, but early applications are encouraged as the posting may close sooner if a strong slate of candidates is found.
National salary range for this role: $97,000.00-$180,000.00. Expected starting salary range: $97,000.00-$145,000.00.
Starting pay is set by a geographic salary structure, based on skills, education, training, credentials, experience, the scope, complexity and location of the role, local labor costs and other employment conditions.
For part-time roles, pay is prorated by hours worked against a full-time schedule.
Staffing exceptions to these requirements must be approved by the hiring manager's leader and the HR Business Partner.
The company is an equal opportunity employer and prohibits discrimination and harassment.
Benefits
Medical, dental and vision coverage.
Life insurance, plus short- and long-term disability coverage.
Paid time off: newly hired staff receive at least 18 days per full calendar year, prorated quarterly from the hire date.
Nine paid holidays.
An 8-hour Lifetime PTO allowance and an 8-hour Unity Day PTO allowance.
401(k) with company match and a company-paid pension plan.
Business casual dress code, and more.
Where you’d work
Fully remote
You can work from
United States
No visa sponsorship
About the company
N
Nationwide
Industry: FinTech
Also hiring in Columbus, United States and United States