Complex troubleshooting of A/V equipment and system failures
Able to understand and review AV schematic drawings to build from
Understanding general principles behind audio and video theory, understanding how to utilize test equipment necessary for a fully functional system.
Knowledge of basic power and electrical concepts
Construction knowledge (Proper installation of equipment in ceilings and/or walls)
Proper hand and power tool operations and safety
Ability to thrive in a challenging, fast-paced environment
Ability and willingness to teach and mentor others
Self-starter with a focus on quality work, balanced with achieving results within acceptable timeframes
Ability to effectively communicate with coworkers, customers/vendors, and management. Present a positive professional image to all levels of the organization
Ability to effectively work independently and in a team environment managing a range of customers and technical situations
Ability to lead projects and project team members
Forward-looking, innovative, enthusiastic, and ambitious team player, high performer.
Ability to easily interface with external and internal stakeholders using a solutions-oriented approach.
Strong verbal and written communication, customer-facing skills, and a positive attitude are required
Excellent customer service skills
AVIXA CTS required
AVIXA CTS-I preferred
Position Specifics
The initial base salary range for this position is expected to be between $35.00 and $55.00 hourly. The final base salary offered will be determined by multiple factors, including, but not limited to, job-related knowledge, depth of experience, skills, certifications, and geographic location. In addition to the base salary, our compensation structure may include other components such as commissions and discretionary bonuses.
ePlus offers a full range of medical, financial, and/or other benefits (including 401(k) eligibility, employee stock purchase program and various paid time off benefits, such as vacation, sick time, and personal leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an offer of employment is extended.
If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
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Who We Are
At ePlus, we believe technology is a people business. Our team is passionate, skilled, and driven to deliver solutions that make a real difference. Join us and be part of a culture that values collaboration, innovation, and extraordinary results.
Corporate Values
Respectful communication and cooperation: We prioritize respectful communication, fostering an environment where everyone is treated with dignity and respect.
Teamwork and employee participation: Collaboration and teamwork thrive through diverse perspectives, both within our teams and in our interactions with our customers.
Work/life balance that supports our employees’ varying needs: We value the well-being of our employees, recognizing that a healthy work-life balance is pivotal to our collective success.
Embracing communities: We embrace and support the communities that nurture us. Our employees' dedication to fostering positive change is a source of immense pride for us.
Commitment to Diversity, Inclusion and Belonging
We are an equal opportunity employer that does not discriminate or allow discrimination based on race, color, religion, sex, sexual orientation, gender identity, age, national origin, citizenship, disability, veteran status, or any other classification protected by federal, state, or local law.
ePlus is dedicated to fostering, cultivating, and preserving a culture that represents diversity, enables inclusion, and makes our employees feel comfortable bringing their full, unique selves to work.
Physical Requirements
While performing this role, you will engage in both seated and occasional standing or walking activities. We provide reasonable accommodations, in accordance with relevant laws, to support success in this position.
By embracing our values, you will contribute to our collective mission of making a positive impact within our organization and the broader community. We understand that this job description serves as a guide and is not an employment contract.