Automation Engineer 2 (Enterprise Customer Correspondence Generation )

Description

The company is a large bank working to help its customers make better financial decisions and to support the communities it serves. This role sits in the team that builds and tests automation for customer correspondence.

The Automation Engineer builds, tests, deploys and supports robotic process and desktop automations of moderate complexity, significance and risk. The role covers design, scripting, testing, maintenance and changes, and includes analysing needs, estimating time and cost, and judging whether new automation ideas are feasible.

Enterprise Customer Correspondence Generation is the focus of the role. Some of the work involves leading clients and technical staff through investigations of technical problems.

Responsibilities

• Write and maintain automated test scripts and testing solutions for customer correspondence applications.
• Design, run and support functional, regression, integration and performance tests.
• Work with business and technology teams to check customer-facing communications and document templates.
• Build test plans, test cases and test data strategies that keep solutions reliable and of high quality.
• Investigate and fix problems with applications, automations and testing.
• Help implement and improve correspondence platforms and automation capabilities.
• Write documentation covering testing processes, technical specifications and operating procedures.
• Help with project planning, effort estimates and continuous improvement work.

Requirements

• A bachelor's degree or equivalent work experience.
• Three to four years of relevant work experience with programming concepts, development logic or automating simple processes.
• Experience in automation engineering, software testing, quality engineering or application development is preferred.
• Experience building and maintaining automated test scripts and testing frameworks is preferred.
• Skill in Java, C,.NET or a similar programming or scripting language is preferred. COBOL experience is preferred but not required.
• Knowledge of SDLC, software testing methods and quality assurance practices is preferred.
• Experience with test planning, test data management, regression testing and performance testing is preferred.
• Strong analytical, troubleshooting and problem-solving skills are preferred.
• Clear communication and collaboration skills, with the ability to work across business and technical teams, are preferred.

Conditions

You must work from a the company location at least three days per week.

The company will accommodate disabilities during the application and hiring process on request, under its published accommodations policy.

Benefits

• Healthcare covering medical, dental and vision.
• Basic term life insurance, with optional term life insurance available.
• Short-term and long-term disability cover.
• Pregnancy disability and parental leave.
• 401(k) plus an employer-funded retirement plan.
• Paid vacation of two to five weeks, depending on salary grade and tenure.
• Up to 11 paid holiday opportunities.
• Adoption assistance.
• Sick and safe leave accrues at one hour for every 30 hours worked, up to 80 hours per calendar year unless the law provides otherwise.