Marketing Manager, Content Manager

Description

The company is a wholly owned subsidiary of a major US bank and serves more than 1.5 million customers worldwide with payment solutions built on current technology.

Its work covers transaction processing, customer service, innovation and launching new products.

You will join a team that partners with customers, communities and colleagues to pursue career goals.

Responsibilities

• Set and lead the marketing strategy for an assigned area, using customer-focused, multi-channel programs to grow the customer base, keep customers and deepen engagement.
• Define key performance indicators, track them to confirm marketing spend returns a positive return on investment, and adjust strategies when needed.
• Manage professional staff and/or supervisors on complex support and production marketing teams.
• Choose segment-specific strategies and media to launch programs and products, working with agencies and with product, sales and technical teams.
• Negotiate contracts and build working relationships with vendors that benefit the company and its brand.
• Adjust department plans and priorities when resources, operations or agility needs shift.
• Support alternative channels such as tradeshows, seminars and industry sponsorships.
• Work with internal partners to make sure every marketing program follows laws, regulations and bank policy.
• Plan content delivery and production.
• Develop and carry out content.
• Coordinate work across functions.
• Improve performance.
• Manage stakeholders.

Requirements

• A bachelor's degree or equivalent work experience.
• Six or more years of experience in marketing and marketing strategy, with a record of delivering results.
• Preferred: thorough knowledge of your assigned geographic area, the competitive market, banking operations and the parent bank's products and services.
• Preferred: strong organizing, interpersonal and team-building skills.
• Preferred: effective verbal, written and presentation skills.
• Preferred: flexible thinking and delivery, and a proven ability to follow direction in support of company goals.
• Preferred: sound decision-making and problem-solving skills.
• Preferred: ability to delegate and manage several projects at once, delivered on time and on budget.
• Preferred: confident navigation of a range of software packages.
• An MBA or equivalent evidence of high achievement is a plus.

Conditions

You must work from a the company location three or more days per week.

If you need a disability accommodation at any stage of the application or hiring process, you can ask about the accommodations available to applicants.

Benefits

• Healthcare covering medical, dental and vision.
• Basic term life insurance, with optional term life insurance available.
• Short-term and long-term disability cover.
• Pregnancy disability and parental leave.
• 401(k) and an employer-funded retirement plan.
• Between two and five weeks of paid vacation, set by salary grade and length of service.
• Up to 11 paid holidays.
• Adoption assistance.
• Sick and safe leave accrues at one hour for every 30 hours worked, up to 80 hours per calendar year unless the law provides otherwise.
• Benefits are designed to support your health, financial security and peace of mind, for you and your family.