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ServiceNow

Advisory Solution Consultant

  • Hybrid
  • 3-6 years

Salary

Not stated

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Description

The company is a diverse, inclusive organisation focused on helping clients meet their particular needs and succeed with its solutions.

As a Solution Consultant you will work out what clients are struggling with, propose fitting solutions and make sure they are implemented smoothly.

Responsibilities

  • Work with the sales team to grasp client requirements and business goals.
  • Analyse client needs and pain points in depth, then design solutions tailored to them.
  • Build presentations, proposals and demos that show clients the value of the solutions.
  • Act as a trusted advisor, giving clients insights, best practices and recommendations.
  • Run product demonstrations and answer client questions and concerns clearly.
  • Coordinate with product development, project management and other teams so implementations run smoothly.
  • Support clients throughout the project lifecycle.
  • Keep up with industry trends, new technologies and best practices to sharpen your own expertise.
  • Help grow the Solution Consulting team by sharing knowledge, mentoring colleagues and collaborating.

Requirements

  • Experience using AI in work processes, decision-making or problem-solving, or thinking critically about how it could be applied. This can include AI tools, workflow automation, analysing AI-driven insights or assessing AI's impact on your function or industry.
  • A bachelor's degree in a relevant field such as Computer Science, Business or Engineering, or equivalent practical experience.
  • 5+ years in solution consulting, technical sales or a related role.
  • A proven record of analysing complex business requirements and designing creative solutions.
  • Strong technical knowledge and the ability to explain technical concepts clearly.
  • Excellent communication and presentation skills, and the ability to adapt your message to different stakeholders.
  • A track record of building and maintaining client relationships.
  • Comfort working in a fast-paced, changing environment while managing several projects at once.
  • Strong problem-solving skills and a strategic, creative approach to thinking.
  • Experience working with the Federal Government, the public sector, defence or intelligence.
  • Baseline security clearance or higher is preferred.

Conditions

Work personas (flexible, remote or required in office) are assigned based on the nature of the role and your work location.

The company works with flexibility and trust across a distributed workforce.

To confirm eligibility for a work persona, the company may measure the distance between your main residence and its nearest office using a third-party service.

Where you’d work

Part of the week in the office

You can work from

  • Australia

About the company

ServiceNow

  • Industry: SaaS

Office in Australia

Also hiring in United States, San Diego, United States, United Kingdom and 15 more places

72 of their 224 open roles are remote

Your chances

Worth a look before you spend an evening tailoring a CV for it.

  • 19 checks run
  • 1 red flag

Still hiring?

13 checks

No red flags

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6 checks

1 red flag

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Details11 facts · Role, Location, Compensation, Employment, Company
Type
Full-time
Industry
SaaS
Specialty
Solutions Engineering
Region
Australia
Pay period
Annual
Show 6 more factsShow less

Role

Category
Solutions & Support
Specialty
Solutions Engineering
Experience
5+ years

Location

Work model
Hybrid
Region
Australia
Office
  • Australia
Remote from
  • Australia

Compensation

Salary
Salary by agreement
Pay period
Annual

Employment

Type
Full-time

Company

Industry
SaaS

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