ACH Product Lead, US Domestic Payments - SVP

Description

The company is a top 4 ACH originator in the US and a recognized leader in cash management and treasury solutions. This senior product role within US Domestic Payments focuses on growing the ACH business through strategy, faster go-to-market work, and cross-functional delivery.

The role sits in the Services organization and works across product, technology, operations, and client coverage to produce measurable business results.

Responsibilities

• Shape ACH product strategy, including the go-to-market approach and delivery model, working with global and regional product teams.
• Plan and launch new ACH capabilities from start to finish, coordinating technology, operations, implementation, and regional teams to deliver on time, within cost, and at high quality.
• Work with Finance to assess product investments and track revenue, spending, and realized benefits.
• Work with Coverage teams to understand client needs and turn those insights into product improvements.
• Create and carry out action plans based on client feedback, working with cross-functional teams to strengthen the client experience.
• Represent the company at industry forums, external working groups, and market events, sharing payments expertise that supports its standing in US domestic payments.
• Form well-reasoned views on market change, regulation, and new payment technologies, and share them with clients, partners, and industry peers.
• Track competitors, market trends, and new technologies to guide product positioning and priorities.
• Make sure product documentation and governance meet required standards and comply with internal policies and regulatory obligations.

Requirements

• At least 10 years of experience in electronic banking channels, with solid knowledge of corporate banking in cash management.
• A record of managing product delivery across complex environments involving technology, operations, and client-facing teams.
• Experience assessing product investments and working with finance partners on revenue and spending.
• Ability to turn client and market insights into clear product strategies and prioritized delivery plans.
• Skill in building senior stakeholder relationships and influencing decisions across functions and regions.
• You take full ownership of outcomes, set direction on your own, drive work to completion with little oversight, and hold yourself accountable for results.
• A strong execution focus, balancing competing priorities and consistently delivering high-quality work on deadline.
• Exposure to business, data, or system analysis in a product or banking setting.
• A bachelor's degree or equivalent university-level qualification.
• Beneficial: a master's degree in a relevant field such as business, finance, or technology.
• Beneficial: familiarity with ACH payment rails, US domestic payment infrastructure, or wider payments industry dynamics.
• Beneficial: experience representing an organization externally through industry bodies, working groups, or client-facing thought leadership.
• Beneficial: experience working in large, matrixed financial institutions across global and regional product teams.

Conditions

Full-time position based in New York, New York, United States.

Hybrid schedule: 3 days in the office and 2 days remote.

Salary range of $163,600 to $245,400 in New York.

Applications close on Oct 26, 2026.

Incentive and retention awards may be offered to eligible employees, in addition to salary.

Hiring decisions are made by people, not automated systems, and the company is an equal opportunity employer.

Benefits

• Work at the center of a growth agenda for ACH, with real ownership and strategic influence, backed by the scale of a global financial institution.
• High visibility, with direct influence over the ACH growth strategy and commercialization agenda.
• A chance to build payments thought leadership externally, engaging with industry bodies, clients, and market participants.
• Access to the company's global network of payments and product professionals for cross-regional collaboration and knowledge sharing.
• Ongoing professional development and career progression.
• Competitive pay and benefits, including medical, dental, and vision coverage, a 401(k), life, accident, and disability insurance, wellness and financial wellbeing programs, and family support programs.
• Paid vacation, sick leave, and paid holidays.
• A performance-driven setting where your decisions and delivery have measurable effects on clients and the business.